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10 May
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Casino Review: BitBet

May 10, 2019
Article rating
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BitBet casino operates only with Bitcoin. They don’t offer a lot of games or amazing bonuses. Transparency is also an issue. However, fast cashouts are an amazing plus to this casino.

BitBet: A Bitcoin Casino With Much To Work On

Established in 2013, BitBet is a casino which has glaring problems with its transparency. The website design is pleasing to the eye, with a gold-and-black color scheme. Looks aside, when you visit the website, there’s a worrying ‘not secure’ alert and the games don’t seem to run in Google Chrome.

On the website itself, there’s no information to be found on any legal side of running a casino. Both the privacy policy and the terms and conditions have been unavailable, as well as any license information. They’ve recently updated their T&C page.

However, upon some further research, we’ve found out that this casino operates under a Costa Rica license. The jurisdiction of Costa Rica is one of the most lenient governing bodies around. This commission doesn’t give out gambling licenses as such — you can obtain a standard business license. This means casinos are free to go about their business practices pretty much in any way they want. Casinos with this license could run pirated software unopposed. Costa Rica also doesn’t offer any mediation in disputes between casinos and players.

On the other hand, this casino doesn’t have any connections with the aforementioned illegal activities. Seemingly, they haven’t decided to abuse their licenser’s lack of supervision (yet).

BitBet is available for US players and is affiliated with Commission Partners. A slight drawback is the fact that the website is available only in English. However, a nice addition to the website is the Winners section. There, you can find a sea of winnings listed out every day, which is quite inviting to run across if you’re considering playing there.

Terms and Conditions

Until recently, BitBet Casino operated without any terms and conditions. Their T&C page looked like this for a long time:

This is pretty ridiculous, especially when we know that the casino has opened up in 2013 and it took them 6 years to get themselves to write one. The first major sign this is not a credible establishment. However, now that it is there, let’s analyze it.

The clauses they’ve set out are mostly industry-standard and are a part of many other casinos’ terms. They went into great detail, making it a rather lengthy block of text (cynics would say they did it so you wouldn’t bother going through it).

The first troubling clause is that they reserve the right to publish your personal information (your name and account details) for self-promotion. If you hit a big win, they’ll single it out on their website and/or other websites they promote themselves on. This is not unique to this casino, but players who appreciate the anonymity that comes (or should come, that is) with online gambling won’t find it here.

Here’s another issue. When you make a deposit via your credit card, they have the ability not to allow you any withdrawal for a month. This means your money will be locked in (and you have more time to reconsider saving it instead of playing more games), which is completely unnecessary and simply unprofessional.

Furthermore, your use of the website is down to you. So, if there’s an issue with the software (bugs, crashes, and other malfunctions) which result in unlogged sessions or loss of money, they don’t take any responsibility for it. Basically, they state it’s pretty much your own fault you’re using their services, nobody forced you to (which is true, to be honest).

Finally, in a lot of clauses, you’ll find an expression ‘at our sole discretion’. This should make your Spidey senses tingle. For example, they state any account found cheating will be canceled and its balance confiscated. What’s cheating? Well, they determine it ‘at their sole discretion’. This translates into them being allowed to come up with any possible reason to deny you your wins, especially if you hit big.

Games and Providers

Games

BitBet has a seal of approval from Certified Fair Gambling. They passed tests for software integrity, dispute resolution, fairness audits, as well as RTP and RNG certifications. However, if you compare their Fairness page with the auditor’s website, you’ll see the whole text is just copy-pasted.

This casino doesn’t offer a great selection of games. Casino games come from a gaming platform called Digital Gaming Solutions. There are only 50 games in the casino’s library, which is nowhere near as good. The games are split into four categories, and apart from that, there’s no further filtering available. Table games offer the greatest variety. You are able to enjoy games like Baccarat and Roulette, while Blackjack comes in several different variants: single- and multi-hand, as well as progressive. Blackjack seems to be the most popular game overall in this casino.

When it comes to slot machines, there are only 14 games here. Games like Second Chance and Alpha Centauri are among the more popular ones. As for video poker games, there’s ten of them, including Deuces Wild, Jacks or Better, and Aces and Faces. The last category is made out of arcade games and it comes with the least amount of games. Games like Crazy River, Lucky Safari, and Keno finish off this mediocre spread.

As you might have expected from a casino with just 50 games, there are no games where players can compete with each other in front of a live dealer. BitBet offers a mobile version, however, the amount of games on the mobile casino is just one short of a dozen. Both Android and BlackBerry mobile devices are compatible with the website, as well as iPads, iPhones, and Samsung Galaxy Tabs.

Financial Information

As the name of the casino suggests, BitBet works with Bitcoin as its the only available currency. So, unless you have a bitcoin wallet to process deposits and withdrawals, you won’t spend too much time on this website. Minimum withdrawal and deposit amounts are both set to 0,01BTC. They’ve stated their weekly cashout limit is 1000$, which makes no sense for a casino that doesn’t deal with US dollars. Nonetheless, this roughly translates to 0,29BTC.

The biggest positive concerning this casino is its cashout time. In most cases, withdrawal requests get processed instantly. The main advantage of Bitcoin is the anonymity which comes with it, as well as the waiting time for the funds to arrive. The longest waiting period is 24 hours, which is extremely commendable.

Bonuses

When it comes to bonuses and promotional offers, the casino doesn’t provide you with much excitement. There’s a welcome bonus, which seems promising at the beginning until you start reading up on the conditions behind it. They also claim you can utilize this offer as a reload bonus.

They offer a 300% sign up bonus which goes up to 3000$. Again, they’ve used US dollars in the bonus section. Presumably, they used that currency before and then forgot to update the website later when they removed the option.

Anyhow, this bonus comes with wagering requirements of 75x for both the bonus and the deposit. This means you’ll have to roll your combined bonus and deposit balance 75 times before asking for a withdrawal. Furthermore, the bonus is sticky. When you request payment, they’ll reduce your balance for the amount originally received via bonus. On top of that, this bonus is only for the web games and it’s not applicable to the mobile version.

That’s it when it comes to bonuses and promotions. Not very generous on their side. Apart from the bonus(es), BitBet also has a comp system. For every 1BTC wagered, they’ll add 2mBTC to your balance, with no additional requirements or limitations.

Customer Support

The casino offers customer service which you can contact via a toll-free phone number or live chat. There’s also an option to communicate through emails, which they use a ticket alert system for. However, customer service is not available 24/7. They have working hours schedule and you won’t get your responses in a speedy fashion. For example, customer support is available 9am–11pm EST during weekdays. On the weekends, you can contact them during a period between 9am–12am EST.

Summary

BitBet is one of the first casinos that entered the online gambling community with Bitcoin as its chosen currency. The games on offer are rather poor in selection and the customer support needs to be worked on. On top of that, their lack of publicly stated terms and conditions is alarming. However, players at this casino face amazing service when it comes to receiving their winnings. Most of the withdrawals get processed instantly and they don’t make you wait for a long time. You won’t have much luck finding complaints online.

If you are a Bitcoin user and are easily satisfiable when it comes to games selection, check out BitBet and start playing.

Reputation: 2/5

Software/Games: 2/5

Banking Options: 2/5

Banking Times: 5/5

Support: 3/5

Bonuses: 1/5

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