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Hallmark Casino Overview

Website: www.hallmarkcasino.com
Owner: Total Software Solutions
Online Since: 2011
Trust Score: 5.7/10
License: Casino operates without an official license!
Deposit Methods
Languages
Currencies
OS

Hallmark Casino is a BetSoft-powered casino with a limited selection of games and they mainly focus on the US market. There’s plenty you need to know before signing up, which we will cover in this review.

Total Software Solutions SRL opened up Hallmark Casino in 2016. Since their early days, it was clear their focus was on the US market. The design is a colorful one, with dominant black and purple colors. They have crammed pages with too much text, and it seems a bit too piled up. They’ve listed all the games right on their home page, but there’s no search option or any sort of filtering. They do offer all the information transparently. Right from the landing page, you can access all the important sections like the Terms and Conditions, Banking, and the FAQ. The website is available only in English and the casino restricts players from 21 countries, including Australia, Poland, and Russia.

Despite having been around for less than 3 years, Hallmark Casino has already managed to gather an impressive following. Last year, they averaged around 230k monthly visitors, which is an indication of their growing reputation. Since the online gambling laws were changed in the United States back in 2006, American players had to deal with numerous limitations. Casino licensing commissions and software providers alike stopped allowing US players to use their services. Americans now face various difficulties, such as a small game assortment and working with only a select few licensing bodies.

Hallmark, being one of the few online casinos for US players, operates under the jurisdiction of the country of Curaçao. Curaçao’s governing body used to be less popular, but has grown in time, mainly due to the fact that they can work within the US. Still, Curaçao by no means gives out poor licenses. They have a demanding set of rules casinos need to fulfill to become their licensees. What’s more, they need to stay in line with their conditions if they want to avoid their license being revoked. This jurisdictional body also offers mediation in disputes between players and casinos.

Hallmark Casino is known for its user-friendly withdrawal process, making it convenient for players to access their winnings. The hallmark casino withdrawal review for this casino often highlights its commitment to ensuring prompt and hassle-free withdrawals. Players can choose from various hallmark casino withdrawal methods, including bank transfers and e-wallets, to suit their preferences. While withdrawal times may vary depending on the chosen method, the casino aims to process requests efficiently. The transparency in their withdrawal procedures and responsive customer support add to the overall positive withdrawal experience, making Hallmark Casino a reliable choice for those seeking hassle-free withdrawals of their winnings.

Hallmark Casino Rating

Summary: 4.5 / 5
Trust and Fairness: 4.3
Bonuses: 4.5
Customer Support: 4.4
Games: 4.4
Payout Speed: 4.2

Hallmark Casino Reviews

Positive Review
“Everything is fine”

I played slots here for more than 6 months and made several withdrawals. I can no longer gamble but i wanted to leave an honest review about experience i had playing there during this time. First of all they offer best simple not complicated bonuses on all deposits not just welcome bonus and loads choice of slots to play, Chat support is excellent polite fast and bonus get credited immediately. As far as senior staff i want to Specially thank Peter W.. for his professionalism help/support and most of all best VIP host ? . Just as feedback for improvement as this site can be most popular. They need to offer fast within 24hrs btc withdrawals as minimum to compete with other sites and overall upgrade.

Positive Review
“In love with this establishment.”

Best customer srvc.and they always pay no questions or hassles..great games and easy interface.by far one of thee best!!

Positive Review
“I have made 4 withdrawals (good sign) for roughly 1500usd. “

The first and 2nd withdrawals were really frustrating. The 3rd, slightly better experience and slightly better communication but still some issues…such as, wire transfer didn’t work so it delayed things. I did play again and withdrew a 4th time more recently, keeping in mind I had made quite a few deposits over 4 years. My 4th withdrawal is pending now, so I’m hoping to have a better review to post. In my experience, do NOT request withdrawal by wire as it never works…at least for me. Ask for cheque. You WILL receive your winnings but expect at least a month until you do. I remember once waiting 2 months! I have just requested my withdrawal and my vip rep will oversee it so let’s see if this time it’s quicker. $2000 at a time is true. You can only withdraw again once your withdrawal status has been confirmed. Each time has been better. Reps are friendly, responsive and professional…getting better! Will update on latest withdrawal once received!

Hallmark Casino Pros & Cons

  • phone customer support available;
  • bitcoin accepted;
  • live chat support is available 24/7;
  • small selection of game providers;
  • live dealer games are not available;
  • withdrawal fees.

Terms and Conditions

Analyzing the T&C section of a casino before signing up is practically obligatory. You never know what they hide in those boring blocks of text, and it may later come to bite you. This is perhaps the dullest thing to do regarding a casino, so we’ve done it for you!

Most of the clauses in Hallmark’s terms and conditions are pretty standard and are regular stipulations in the majority of online casinos. However, as always, there are a few clauses which demand your attention.

This is something that you can encounter fairly often, and we don’t like it one bit. They keep the right to cancel your account for any given reason. ‘Sole discretion’ usually translates into ‘we don’t need to offer any explanation’. They don’t even need to tell you your account and balance are gone.

Furthermore, they also allowed themselves to change any and all terms of service without any notice to players. This means that it’s your own responsibility to frequently visit and check up on the T&Cs. If you don’t complain about these changes, the automatic assumption is you agree with them.

Hallmark Casino is a legitimate online casino that holds a license and operates within the boundaries of the law. Players often express confidence in the casino’s legitimacy, which is underscored by the presence of a valid gaming license and its commitment to providing a secure and fair gaming environment. The casino employs industry-standard security measures to protect players’ personal and financial information. Additionally, Hallmark Casino’s use of reputable software providers for their games ensures a fair and random gaming experience. Overall, it has established itself as a legitimate and trustworthy platform within the online casino industry, reassuring players of its credibility and fairness.

Hallmark Casino Games

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200+
Total Games
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50+
Mobile Games
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30+
Live Games

You should know that BetSoft was not a very reputable software company. Having been around since 2008, they have had several controversies, including losing their license in 2014. They also have a proven track record of creating progressive jackpots which weren’t genuinely random. Add the fact that their RNG audit was done isolated from the games themselves, and you have enough reasons to avoid this software.

On a more positive note, after the aforementioned issues, they seem to have straightened up. What made BetSoft popular was the fact that they were one of the pioneers of 3D slot design. They have a new license and in the last few years, they’ve picked up a few awards as well.

Hallmark Casino offers a variety of withdrawal methods to cater to the preferences of its players. These withdrawal options typically include bank wire transfers, credit card payouts, and sometimes e-wallets like Neteller and Skrill. Players can choose the method that suits them best and provides a convenient way to access their winnings. It’s essential to check the specific withdrawal options and any associated fees and processing times on the Hallmark Casino website to make an informed choice when cashing out your winnings. The availability of withdrawal methods may be subject to change, so it’s a good practice to stay updated on the latest options offered by the casino.

Games Selection

Out of the 196 games on the list, a majority of them are slot games. As you’d expect, they come in classic three-reel designs, as well as some more modern five-reel video slot layouts. Here, you can play some of BetSoft’s most popular titles like Viking Age, 2 Million B.C., and 4 Seasons.

The next category is called ‘Soft games’ and it contains only two games — Virtual Racebook 3D and Scratcherz. Whether there was any sense in creating a separate section for only two games is up for you to decide, but it’s definitely not practical. Moving on, the rest of the game library is filled with table games and video poker. There are around 30 table games, with several variants of games like Baccarat, Blackjack, and Roullete on offer.

As for the video poker games, there’s another unnecessary split into different sections. They’ve titled the categories Video Poker, Pyramid Poker, and Multihand Poker. There are different game modes available. Here, you’ll come across some of the most common games, including Jacks or Better, Deuces Wild, and Double Joker Poker.

When it comes to casino games — that’s all, folks! Hallmark Casino offers no live games, and they don’t organize tournaments for their players.

Hallmark Casino offers a straightforward and secure withdrawal process for its players. When you’re ready to cash out your winnings, you can access the cashier section on the casino’s website. There, you’ll find a range of withdrawal methods to choose from, including bank wire transfers and credit card payouts. The casino aims to process withdrawals efficiently, but it’s essential to keep in mind that specific processing times and any associated fees may apply depending on the method you select. Hallmark Casino’s commitment to providing various withdrawal options ensures that players have the flexibility to receive their winnings through a method that suits their needs. Be sure to review the casino’s withdrawal policies for the most up-to-date information on the available options.

Popular Hallmark Casino Games

Rich Hallmark Casino Suppliers

Hallmark casino used to operate with two providers, BetSoft and Rival Powered. However, there are no more Rival games in the casino’s library. Now, you can play fewer than 200 BetSoft games, which are split into 6 categories. You can play the games directly in your browser, while you can download a casino client as well. The casino also offers a mobile version of the website, which is compatible with most smartphones. If you play on your mobile or tablet, you’ll be able to enjoy 98 games. You can play the games only with real money, so you can’t have a trial run before making a deposit.

Hallmark Casinos is a term that typically refers to online casinos operating under the Hallmark brand. These casinos are known for offering a wide range of games, attractive bonuses, and a user-friendly gaming experience. Players at Hallmark Casinos can enjoy various slots, table games, and live dealer options. Additionally, these casinos often provide different payment methods for both deposits and Hallmark casino withdrawal, ensuring convenience for their players. Is Hallmark Casino legit, it’s crucial to consider factors like licensing, security measures, and customer support to ensure a safe and enjoyable gaming environment.

Hallmark Casino Deposit Methods

Visa
Min Deposit
$30
Max Deposit
$1000
Deposit Speed
1-2 Days
Mastercard
Min Deposit
$30
Max Deposit
$100
Deposit Speed
1-2 Days
Diners Club
Min Deposit
$30
Max Deposit
$1000
Deposit Speed
1-2 Days
American Express
Min Deposit
$30
Max Deposit
$1000
Deposit Speed
1-2 Days
Bitcoin
Min Deposit
$30
Max Deposit
$2000
Deposit Speed
1-2 Days

Before making your first deposit you should know what payment methods this casino provides. The only available currency is the US dollar. They don’t really offer too many options for depositing and withdrawing funds.

Deposits

There are 6 different depositing options, and they all come with a minimum deposit limit of 30$. Their maximum limits vary, as you can see below:

  • MasterCard: 100$
  • Visa: 1000$
  • American Express: 1000$
  • QB-Direct: 1000$
  • Bitcoin: 2000$
  • Fast Debit Pay: 1500$

Hallmark Casino Payout Methods

Visa
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
Mastercard
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
Diners Club
Min Payout
$100
Max Payout
$2000
Payout Speed
7-10 business days
American Express
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
Bitcoin
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
Bank Wire
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
JCB
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours

As per usual, when you request a withdrawal, you need to provide personal details and a copy of an ID. The casino uses an industry-standard SSL encryption technology to make sure your information remains private.

The casino has imposed a weekly withdrawal limit of 2000$, which is quite low. They send any amount above that in installments. There are only 3 options for making withdrawals. If you use Bitcoin, fund transfer takes 4–7 business days once the pending time is up. Moreover, you’ll need to wait 10–14 business days for wire transfers and checks to arrive.

These two services are restricted for users coming from the states of Washington and Maryland. Approval time for all withdrawals is 2–3 business days, and after that, it takes them 4–7 business days to send you the payment. Consequently, the best case scenario is to get your money in 9 days. If you’re unlucky, you’ll have to wait up to 24 days, which is simply way too long.

Withdrawal options come with their minimum and maximum limits as follows:

  • Bitcoin: 50$–1000$
  • Wire transfer: 500$–2000$ (fee: 40$)
  • Bank checks: 200$–1500$ (fee: 40$)

You should also know that once the casino issues a check, you have a 30-day deadline to deposit it in a bank. If you don’t do so, the check will become invalid and the casino won’t send you another one. There’s also a 200$ fee if the casino has to request a stop payment, due to inaccurate or incomplete personal information.

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Online since 2011
Recently featured casino
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Infinity media group LTD
Verified
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Certified by
Certified by Curaçao
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Operates in 10+
Countries
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Trust Score 8/10
Scammy

Hallmark Casino Bonuses

Regarding promotions the Hallmark Casino offers, the first thing you need to know is that players from Denmark are unable to claim any. So, if you’re a Dane, move… Or, you know, claim a bonus somewhere else.

This is another addition to the bonus Terms and Conditions which we find a bit odd. It doesn’t make sense for you not to be able to claim a promo code, just because Steve from HR has already done it. Screw Steve!

All deposit and no-deposit bonuses are sticky. This means that once you make a withdrawal request, the amount you received via bonus will be removed from your balance.

There’s a welcome bonus when you make your first deposit of at least 50$, which you can activate with a bonus code. It’s a 250% match bonus which goes up to 1000$. This bonus is applicable only if you make a deposit through a credit card. The maximum amount you can cash out is 10x the received bonus. Wagering requirements for this (and all the other deposit bonuses) are 20x bonus plus deposit. This changes for table and video poker games, where the wagering requirement is 50x bonus plus deposit. On top of that, games Baccarat, Pai Gow Poker, Roulette, and Craps are excluded and don’t count towards fulfilling the WRs.

There’s also a free 50$ bonus for newcomers. The maximum cashout limit is 100$ and the same rollover requirements apply.

Monthly and Re-Deposit Promotions

The casino also has bonus offers which they update on a monthly basis. Usually, they are a mixture of deposit bonuses and free chips, and they are related to which deposit method you use:

Bitcoin

  • 400% on deposits of at least 30$
  • 450% on deposits over 100$

QB-Direct

  • 300% and 30$ in free chips on a minimum 30$ deposit
  • 350% and 55$ in free chips on a minimum 50$ deposit
  • 375% and 75$ in free chips on a minimum 75$ deposit
  • 400% and 100$ in free chips on a minimum 100$ deposit

American Express

  • 100% and 30$
  • 125% and 50$
  • 150% and 100$

You can claim AmEx bonuses only in the above-given order, with minimum and maximum deposit limits of 50$–500$.

There are also three re-deposit bonuses which altogether sum up to a  900% match. The first one is a 250% match, while the other two are 300% and 350%, respectively. All of the wagering requirements and bonus conditions, stated above, apply.

Summary

Hallmark Casino is a young casino which offers its services to American players. BetSoft provides the casino software and the selection of games is not that great. Additionally, they don’t offer any live games and the cashout time can go up to almost a month.

This still hasn’t hurt their rising reputation, as they seemingly attract more and more customers. There’s plenty they need to work on, especially regarding their financing, but they deal with players in a professional and respectful manner.

If you’re easily entertained and you don’t have problems with waiting for payments, visit Hallmark Casino and give them a go.

Hallmark Casino Customer Support

Hallmark Casino offers a 24/7 customer service, which you can contact via email, a toll-free phone number, fax, or live chat. However, there’s only one clickable link to access the live chat, and it leads nowhere. After multiple attempts, we’ve failed to get in touch with them due to their own mistake.

On the other hand, if you search the Internet for complaints, you’ll find only a handful of them and most of them have been resolved. The cashout times are nothing this casino can be proud of, but they’ve clearly stated all of this beforehand. So, it’s basically your fault for agreeing with such terms.

 

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About the Author

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Essential editor of the publication and creator of professional casino gambling equipment. It is the author and co-author of hundreds of articles and research materials on the theory of gambling, probability theory, and behavioral characteristics of casino players.

FAQ

How progressive is this casino's support?

At Hallmark Casino, you can contact the support team by phone, email or live chat 24 hours a day, 7 days a week. The team is available to help with inquiries on a toll-free phone number, as well as a VIP number and fax number. Live chat is available 24/7, and email support is offered for general support and banking questions.

What variety of slot machines, table games and video pokers does this casino have?

Hallmark Casino’s collection of games are available as instant games in your browser, so there’s no need to download any software at all. Some of the great slots here include: Royal Reels, The Tipsy Tourist, The Ghouls, Under the Bed, Puppy Love, Madder Scientist, Aztec Treasures. At the Copa, Barbary Coast, More Gold Diggin, Mr Vegas, Lost and After Night Falls. Hallmark Casino allows players to choose from a large collection of table games, including European Blackjack, Pirate 21 Blackjack, American Roulette, Pai Gow Poker, Red Dog, Ride Em Poker, 3 Card Rummy, Craps and 21 Burn Blackjack. Multi-stakes poker is also a big part of this site, with its own section offering classic video poker games such as Bonus Deluxe, All American, Jacks or Better and Bonus Poker. There are also regular single-hand games, including 5 Draw Poker, Deuces and Joker Poker, and Split Way Royal. Another poker section on this site is the Pyramid Poker page, which offers players the chance to play Joker Poker, Deuces Wild and other fun poker games.

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