Unbiased Casino Review: Ruby Slots

Players should be informed about the minutest workings of the casino they are playing at. This is precisely why we needed to dig deeper into Ruby Slots’ Terms and Conditions page. The first thing we found suspicious was the following clause:

This term is not too concerning, but there is no further explanation on how they determine the difference between the professional and non-professional use of the website. This clause can easily mean that they have the liberty to delete the player’s account if they consider their actions to be suspicious. That can include well-performing players who may be banned for playing better than the casino wants them to.

Not only are they potentially excluding players who are doing well, they decided that playing it safe is a problem too. Every player has a right to play however he likes; the choice of low-risk or high-risk strategies is solely up to him.

The attempt to defraud the casino is a serious issue, and obviously, it has to have some consequences. However, according to the previous clause, if you, by any chance, decide to share any sort of ‘malicious’ comment regarding the casino’s way of operating, they reserve the right to publicize those comments along with your personal details. Like that’s not bad enough, they threaten to share those details with other casinos, credit card companies, and banks affecting the player’s privacy. We have never encountered such an open threat made by an online casino, especially when it comes to the privacy of players. This kind of vengeful behavior can seriously affect the player’s personal life.

It’s needless to say that RealTime Gaming is one of the most reputable providers out there, so you can surely expect the best gaming experience. This is precisely why there is a vast selection of games available, and that selection contains more than just slot games. The table games library is rather short, featuring 20 choices that include all-time classics: Blackjack, Super 21, and Pontoon.

You can find both versions of Roulette or enjoy Rummy, Craps, or Keno. Video poker enthusiasts are greeted with a decent offer of 20 choices, including both single-hand and multi-hand casino games.

If you are a reels fan, we completely understand why you decided to check out this venue. The rich slot offer has over 150 different titles including the most recent releases. If you are a fan of fairytale-themed slots, you will be pleased with Hairway to Heaven. However, if you prefer water games, you will be surprised by their water-themed offer, where there are a couple of progressives too. Enjoy in the RTG all-time favorite — The Elf Wars, a Christmas themed slot, and follow the adventure of Rudolph the Reindeer.

Also, RTG made sure to include their latest releases and featured the Bubble Bubble 2, Gemtopia, and Dragon Orb in their offer too.

Ruby Slots Casino delivers all of these titles through a downloadable version or a web-based platform where you don’t need any extension, and you can play directly in your web browser. The mobile version of the platform is not available if you don’t have an account, but if you are a regular player, you shouldn’t have any troubles enjoying their games on your mobile device. However, it is important to point out that the mobile interface is different from the website one. Unfortunately, the games look more outdated in the mobile version, and the casino doesn’t work flawlessly.

Ruby Slots Casino doesn’t provide any Live Dealer games at the moment.

So this is when the things start to get shady.

We have familiarized ourselves with the whole process, and we will gladly share what we have learned with you. When you decide to make a deposit, you will need to find the cashier button, and you will be given a few options: credit/debit card, e-wallet, and Bitcoin. They accept only US dollars as their currency, so their range of options is relatively limited. According to their site, if you decide to use any other currency, it will be converted to dollars following the current exchange rates which the casino is not responsible for.

When you decide to withdraw your winnings, you will be presented with the following choices: Bitcoin, e-wallet, wire transfer, or bank check. However, there is no mention of transaction fees for these methods.

According to their Terms and Conditions, all requests for withdrawal need to be carefully reviewed and approved. Supposedly, your withdrawal should be processed within 3 business days. However, they have an ‘Express Approval’ and ‘Standard Approval’ options depending on the amount of money. If you need to withdraw less than $200, and you haven’t used any of the match bonuses to earn that — you can withdraw using ‘Express Approval.’

Otherwise, you qualify for ‘Standard Approval’ which means that you will be waiting for your funds at least 7 business days. But in reality, it takes 21–25 days assuming that your documents are in order. According to many players, they used that as a common stalling strategy and failed to pay out their players for a month or two.

As for the rest of the important info, we found out that the maximum payout per week is set to $2,000, but if you are one of the VIP players, this amount can be higher. There’s nothing about the minimum withdrawal on the website.

Signing up for Ruby Slots is an easy process, especially if you decide to go down the instant play route. The promotional scheme includes both no deposit and match deposit codes, and we applaud this.

Firstly, players are greeted with the no deposit bonus code that entitles them to $140 no deposit bonus. Players are greeted with this offer the moment they register. You can use this offer in all games except for roulette, craps, baccarat, sic bo, pai gow, and war. This bonus comes with the 30x wagering requirements.

The second promotional bonus is the first deposit bonus that gives players a 250% match bonus that is triggered with the minimum deposit of $30. This offer comes with the 30x wagering requirements, and it can be used in all games except for slot machines and keno.

Lastly, players can look forward to another bonus offer — a 100% matching bonus that’s valid for all games and comes with a 30x playthrough.

Ruby Slots Casino offers a VIP player service separated into five different levels, each bringing a different set of rewards. The first level, called Opal, starts with a 100% match bonus and the opportunity to climb the ladder higher by accumulating comp points. The higher you go, the more appealing the benefits become. The last level — Ruby — brings its own tailored VIP benefits and an astonishing $1,000 welcome bonus.

You have to agree it is amazing to be part of the VIP clientele at Ruby Slots Casino.

In this industry, it is tough to run a respectable business without making mistakes along the way. Some errors can be overseen, but Ruby Slots has a lot to work on for sure.

Taking into account all the factors, it is really hard to recommend this venue. Their promotional scheme is well thought out, and the game selection is solid, but their association with the notorious Virtual Group has affected their way of conducting business.

Slow or non-existent payouts, shady clauses, and no license at all means that joining this venue has to be done with extreme caution. If you are not a risk-taker, we kindly suggest avoiding this venue.