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20 May
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Rome Vip Casino: Identity Crisis

May 20, 2019
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Rome Vip Casino is Rome Casino in disguise, hence the title. In this article, we will thoroughly review this online casino.

Casino Review: Rome Vip Casino

Rome Vip Casino, previously known as Rome Casino, is a virtual gambling venue launched in 2008 and owned by Dice Partners Ltd Casinos.

According to numerous customer complaints, Rome Vip Casino is famous for voiding winnings and stalling the withdrawal process. Allegedly, the casino refused to deliver an amount of $20,000 to a certain player. The relevant complaint has remained unresolved.

The layout of Rome Vip Casino looks rather decent, which is the first thing one notices upon landing on its website. However, looks, as well as first impressions, can be deceiving. In case of this casino, that saying is absolutely true. In the following lines, we will elaborate on this statement and provide you detailed information regarding Rome Vip Casino.

Licensing Information

An online casino must hold a license in ordered to be qualified to operate. The authority of Curaçao is the one that issued a license to Rome Vip Casino. The jurisdiction itself is quite reliable. However, having a license does not necessarily mean that a casino is legitimate and that you ought to trust it with your money. When it comes to this one, the fact that it is licensed does not contribute to the overall impression.

Design

As we have already stated, the impression one would get based solely on the interface of Rome Vip Casino would be a positive one. The designers were aiming at simplicity and elegance. Thanks to the simplicity, which was intended to facilitate navigation throughout the website, all the sections and information are easily accessible.

You can see the button that redirects you to the home page, and the games menu on the left side of the page. In the upper corner on the opposite side, there are options for creating an account and logging in. The search bar, which you can use to find specific games, occupies the central portion of the upper section. Below it, are shifting banners advertising promotions followed by news about the latest winners and jackpot prizes.

As you scroll down the page, you can see the preview of the gaming library. Sections regarding the terms and conditions, banking, contact information, the FAQ section, as well as the information regarding the promotions, occupy the lower portion of the website. Additionally, there are multiple language options; out of which the available ones are English, German, French, and Spanish. Payment options are listed at the very bottom of the page.

T&C Analysis

The terms and conditions section is among the most crucial aspects when it comes to choosing an online casino for real money gambling. It ought to contain all the information relevant to players. Therefore, it is essential that you review the said section before you engage in real money gambling at a certain website. Fortunately, we have thoroughly analyzed the terms and conditions of Rome Vip Casino, so that you would not have to. Below, we will list the screenshots of all the clauses that require special attention and provide a comment for each of them.

Rome Vip Casino imposes wagering requirements even on deposits, preventing you from collecting them before rolling them over at least once.

The casino does not allow you to play with your own money the moment you wager it. Instead, it makes you wait for a whole day before you can use it for playing.

The casino has been known for abusing the cited clause in order to refuse to deliver payouts to players who have won them fair and square.

This is yet another term the casino has been abusing in order to declare any activity (it finds disadvantageous) abusive and subsequently void the winnings.

The casino forces you to make a deposit in order to collect the funds you have won using a no-deposit bonus, making the latter pointless.

After careful observation of this casino’s terms and conditions, we have come to the conclusion that Rome Vip Casino does not have any clauses that are downright predatory. However, a number of terms are open to interpretation, which is why the casino reserves the right to apply them whichever way the operator finds suitable.

Games and Providers

Games Rome Vip Casino

The selection of games Rome Vip Casino has to offer is rather scarce in comparison to the ones that all the top gambling websites feature. The total number of games is 75. They are organized into six categories — video slot games, live casino games, classic slots, table games, video poker, and Bingo. The table games section contains Blackjack, Baccarat, and Roulette.

As for the software company that supplies the casino, that is where things really start getting shady. The provider in question is Pragmatic Play, previously known as TopGame. The company was rebranded in 2015 due to many controversies. Apparently, the infamous software provider is notorious for refusing to fix issues regarding their games. Although its slots are popular, we highly advise our readers to double check all the online casinos that use Pragmatic Play as their provider.

Rome Vip Casino offers both the instant play and the download options for accessing its games.

Financial Information

EcoPayz is the only payment option available for both depositing and withdrawing. Other options are available for completing either one or the other. Rome Vip Casino, in general, offers a rather scarce choice of payment options.

Depositing

If you want to wager in order to gamble for real money at Rome Vip Casino—even though we do not recommend it—you can do so via Visa and Mastercard debit and credit cards, AstroPay prepaid cards, ecoPayz, and Neosurf.

Withdrawing

The selection of payment options for making a withdrawal at Rome Vip Casino offers fewer options than for depositing. The only two methods you can use for collecting your funds at this casino are ecoPayz and bank wire transfers.

Rome Vip Casino imposes a withdrawal limit of $4000 a week for all winnings except for those acquired through progressive jackpots.

Bonuses

Rome Vip Casino offers a total of 42 promotional bonuses divided into seven categories, one for each day of the week; listed in relevant sections on the website. The terms and conditions regarding bonuses apply to each of them. Additionally, the casino features tournaments which are advertised in the same section.

The most notable Monday bonus is a 200% match for depositing at least €200.

Among Tuesday offers, there is a 300% bonus for all the deposits of €1000 or more.

On Wednesday, the casino offers six bonuses, one of which is a 250% match for wagering €500 or more.

The most appealing one of the Thursday offers is the same as the biggest Tuesday bonus.

The casino features a Friday bonus of 250% for deposits of at least €200.

The biggest Saturday bonus is the largest bonus overall, as it offers 350% for depositing €1000 or more.

The greatest offer on Sunday matches the biggest Friday bonus.

For all the bonuses and bonus terms, we advise you to carefully read the relevant sections of the website. Keep in mind that all the bonuses Rome Vip Casino offers are not cashable. You can consider them a loan — you use them for playing the games, but you cannot withdraw them. Generally, we consider that a bad casino policy.

Customer Support

Rome Vip Casino offers only one way of contacting the customer service team. Players can report their issues or ask questions by sending an email to the casino’s staff. According to the statement on the website, the team is at players’ disposal 24/7. The absence of a live chat is something we generally consider a downside.

Generally, the customer support team of Rome Vip Casino is responsive, but do not expect an immediate answer, as there is no live chat available.

Summary

In conclusion, when it comes to design, Rome Vip Casino is an average virtual gambling venue. In the games department, it is even below average. Taking this into consideration, as well as the shady reputation this casino has due to its vague terms and the numerous customer complaints, you will not be missing out on anything important if you simply avoid it.

  • Reputation: 2 out of 5 stars
  • Software provider/games: 2 out of 5 stars
  • Deposit and withdrawal options: 2 out of 5 stars
  • Payout period: 2 out of 5 stars
  • Customer support: 3 out of 5 stars

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