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20 May
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Vanguards Casino: Almost a Decade of Shadiness

May 20, 2019
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Vanguards Casino has been on the gambling market for almost a decade. In this article, we will disclose all the information regarding this website.

Casino Review: Vanguards Casino

Vanguards Casino was established in 2010 and is owned by CyberRock Entertainment N.V. Judging by the interface we will elaborate on later, it has not kept up with the latest trends. Instead, it simply remained in 2010. In other words, it is outdated.

During its run, Vanguards Casino has created multiple issues to its users in terms of unresponsive customer support and withdrawal delays. Numerous players have reported problems withdrawing their funds at this casino. Additionally, its owner, CyberRock Entertainment N.V. has been blacklisted by several major watchdog portals.

Although Vanguards Casino does not seem promising, we will thoroughly research it and provide you with detailed information. That way, you will be able to decide whether this gambling website is worth your money or not.

Licensing Information

A license is a crucial component of a reliable online casino. We strongly advise you to engage in real money gambling only on websites licensed by reputable jurisdictions. Vanguards Casino, in spite of being of questionable reliability, has such a license. It has been issued by the authority of Curaçao, which is considered a rather trustworthy licensing body. The importance of a reputable licensing body lies in the fact that it provides you with the possibility of communicating any issues that may come your way.

Design

As we have already stated, the layout of Vanguards Casino looks outdated and nowhere near imaginative. If you are keen on video games and used to play them as a child, you will immediately see the resemblance between the interface of the most basic of them and that of Vanguards Casino.

However, despite having been designed with zero imagination, the layout of this casino is quite transparent. It is obvious that it has been designed with simplicity in mind, which is a positive thing, as it facilitates navigation through the website.

The menu containing buttons that redirect you to promotions, payment options, games section, and the mobile play option are located in the header. Below it, there is a banner advertising one of the promotional offers that occupies the entire upper portion of the page, as well as the download and the instant play options. The lower half of the page contains brief explanations of different bonuses, the list of acceptable payment methods, sections regarding the terms, privacy, and responsible gambling.

T&C Analysis

Once you create an account at an online casino and engage in real money gambling at it, you automatically accept the terms and conditions of that casino. Therefore, we highly recommend studying the relevant section prior to signing up. In this paragraph, we will analyze all the questionable clauses of Vanguards Casino by posting screenshots and elaborating on them.

The cited clause has the purpose of preventing users from complaining in case of an unfair outcome, for instance. Regardless of the terms of a casino, a player reserves the right to communicate any problems that may occur to the relevant licensing body.

The casino seems to be using this term to renounce any responsibility in case of a breach.

While it is fine to warn users about having to conform to the laws of their country of residence in addition to the rules of the casino, it is certainly not fine to renounce responsibility for your own actions. By adding this term, the casino forces players to refrain from taking legal action against it under any circumstances.

The casino actually has multiple terms that regard its decisions being final. Regardless of such terms, every player has the right to complain in case of an unfair outcome or any other issue.

In other words, the casino reserves the right to claim what the operators believe to be rightfully theirs.

No reputable casino should ever make customer support or technical support unavailable for any reason.

Not only does the casino renounce responsibility in case of a breach, but it also reserves the rights to deny you your payout because of it.

A casino should never be allowed to claim your balance if you do not play for a certain period.

This term clearly states that all the bonuses offered by Vanguards Casino are sticky. Therefore, you would never be able to collect them. When it comes to online gambling, this is never a good trait.

Among numerous shady terms of this casino, this is the most prominently predatory one. In case a player wins more than they can withdraw, the casino simply takes the rest.

Forcing a player to make a deposit in order to claim a free bonus makes the latter pointless.

Reputable casinos deliver your payouts with minimal delays. This casino, however, makes you wait for more than 15 business days just to see whether your withdrawal request is approved or not.

Moreover, why would you want to engage in real money gambling at a casino that makes you pay in order to be paid?

This term violates the users’ privacy, which is unacceptable.

As you can see, terms and conditions of Vanguards Casino confirm its bad reputation. Some of them are not only shady, but downright predatory. We advise you to stay away from this casino and find the one that will actually deliver the winnings you acquire.

Games and Providers

Vanguards Casino Games and Providers

Vanguards Casino has a rather decent selection of 147 games. The majority of them are slot games. They are divided into five categories: video slots, 3-reel slots, progressive slots, i-slots, and 3D slots. Additionally, there is a category containing table games. In spite of featuring only nine games, it includes Baccarat, Craps, and variants of Blackjack, poker, and Roulette.

All the games Vanguards Casino offer are powered by Rival software. Rival Gaming is a decent software provider, famous for their wide selection of games with good graphics. Being a Rival casino is among few advantages of Vanguards Casino.

Vanguards Casino features both the instant play and the download option, which means you can download the software and play from your desktop. Moreover, it offers the possibility of playing for free, without having to make a deposit.

Financial Information

Vanguards Casino accepts a vast number of payment methods (10 to be exact). In addition to credit cards and Bank Wire Transfer, these comprise cryptocurrencies. The limit imposed on all withdrawals is 1,500 credits per withdrawal, or 10,000 credits monthly (1 credit equals $1). The minimal amount of money one can withdraw is 100 credits, and you must deposit at least 25 credits in order to engage in real money gambling. According to the terms and conditions section, Vanguards Casino processes withdrawals in a period of 15–18 business days.

Depositing

The payment options that are at your disposal for making a deposit at Vanguards Casino are the following: Bitcoin, Neteller, Skrill, ecoPayz, uPayCard, Paysafecard, Visa, and Mastercard.

Withdrawing

When it comes to withdrawing, you can use Bitcoin, Neteller, Skrill, ecoPayz, uPayCard, and Bank Wire Transfer. As we have already stated, the withdrawal limit is 10,000 credits a month. The minimal withdrawal is 100 credits.

Bonuses

All the bonuses you can claim at Vanguards Casino are advertised in the promotions section of the website. The no-deposit bonus grants new players $20, and implies a wagering requirement of 50x bonus, which is rather high. However, you can only withdraw 5x bonus.

The other three promotions comprise deposit bonuses. The first is a 100% match for depositing up to $500, the second is 100% of the deposit worth up to $250, and the third one grants you 50% of your deposit, if you wager up to $250. While the first one has to be rolled over 20 times, the other two imply wagering requirements of 25x (bonus + deposit).

Customer Support

Vanguards Casino offers two ways of reaching the customer service team. You can communicate with the casino either by using an email address provided on the website, or by engaging in a live chat conversation. However, Vanguards Casino has proved unresponsive on several occasions.

Summary

After a detailed analysis of Vanguards Casino, we can say that we consider it unreliable. Not only is it owned by a disreputable casino group, but it has also created problems on its own. In addition to having unresponsive customer support and a history of delaying withdrawals, it applies some rather unfair terms. In spite of game variety you can find there, we advise you to play at other casinos, the ones that have proved to be more reputable.

  • Reputation: 2 out of 5 stars
  • Software provider/games: 4 out of 5 stars
  • Deposit and withdrawal options: 4 out of 5 stars
  • Payout period: 1 out of 5 stars
  • Customer support: 2 out of 5 stars
  • Bonuses: 2 out of 5 stars

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