Established just a year ago, in 2018, Slots7 Casino is vying for the attention of players on the ever-growing gambling market. This online site is a part of Affiliates Moolah that claims to have millions of fans all over the globe. However, if they want to become a fierce competition, then they need to make certain changes.
For instance, the major issue that we have encountered is the discrepancy in the information they provide. If you were to check whether you could play from the USA, one page would tell you that you could. However, their Terms and Conditions section lists this country as one of their restricted.
As for the website itself, we do have to firstly mention that the owners seem to have forgotten to renew their server’s certification. Namely, once you try to access it, you’ll be hit with the message that warns you to proceed at your own risk. This, in and of itself, might not mean much, but it indicates that the operator is lazy and not willing to maintain an image of a reputable casino.
The website is rather user-friendly, and even those who are the least tech-savvy wouldn’t have any issue on it. The site oozes elegance with black color dominating the whole interface. The homepage is eye-catching due to the flashy bonuses that seem promising and enticing. There’s also an old-school vibe which we’re sure the developers wanted to guarantee. Besides, anyone can access all the sections straight from the homepage. The account can be created in only a few short steps. Additionally, everything is explained in detail on the page about the banking options as well as in the Promotions section.
License
Imagine our enthusiasm because of the casino’s newcomer status and our wishing that it ticks all the right boxes. Well, Slots7 Casino hasn’t been successful in fulfilling the most important one. We’re talking about the license, of course, or the lack of it, to be more precise. So, the site that’s moving mountains to attract as many visitors as possible doesn’t have any regulatory body to oversee it. In today’s market, this stands out like a sore thumb because of all the good things a license brings with itself.
For instance, if a player ever encounters any issues, they could try solving them by turning to the governing body. If nothing else, the license indicates that the owners were serious in their intentions to compete on the gambling market. However, it seems, these were not. The clauses of the Terms and Conditions failed to mention this “insignificant” piece of information. This was when we decided to consult their customer support hoping to get the answer.
Yet they weren’t helpful either. The answer we got was that they would pass this to the higher management and get back to us once they receive the response. This was enough to raise a red flag and indicate that the website wasn’t as straightforward as they wanted us to believe. The fact that customer service isn’t capable of answering a simple question makes us wonder how helpful they would be if a player would approach them with a real problem. If we were to conclude only from this experience, then the answer would be pretty easy to find.
The Mystery of Restricted Countries
Slots7 Casino prides itself in the fact that they’re the obvious choice of any player living in the USA. Nevertheless, they provide certain conflicting information because of which we’re not sure what to believe in. To be specific, their list of restricted countries mentions the United States. According to this page, the residents aren’t allowed to play or redeem their deposit bonus. Without checking this page, many US players would believe that they could revel in all of the promotions this casino offers.
Logically, we immediately asked customer support on live chat to explain the situation: is the USA allowed or not? Well, this didn’t get us that far. The agent only responded that we could play without any issues. However, when questioned about their “restricted countries” list, they said that everybody should just create an account and see for themselves what their options would be. And that’s when we thought that customer service exists so that any gambling enthusiasts could have someone to remove their doubts. Guess not.
Apart from this, Slots7 Casino caters to the UK market. Yet they don’t have the license from the United Kingdom Gambling Commission. It all seems shady to us.