| Website: | www.hallmarkcasino.com |
| Owner: | Total Software Solutions |
| Online Since: | 2011 |
| Trust Score: | 5.7/10 |
| License: | Casino operates without an official license! |
Welcome Bonus
up to $115 + 225%
Hallmark Casino Overview
Deposit Methods
Languages
Currencies
OS
Hallmark Casino is a BetSoft-powered platform catering primarily to the US market with a limited selection of games. Before signing up, there are several key details to be aware of, which this review will explore.
Launched in 2016 by Total Software Solutions SRL, Hallmark Casino was designed with a clear focus on the US audience. The site’s design features bold black and purple tones, but its pages can feel a bit cluttered with text. Although the homepage lists all available games, it lacks a search or filtering option. However, the casino is transparent about its operations, with easy access to important sections like Terms and Conditions, Banking, and the FAQ right from the landing page. The site is only available in English and restricts players from 21 countries, including Australia, Poland, and Russia.
Despite being a relatively new online casino, Hallmark has quickly built a strong reputation, attracting an average of 230k monthly visitors last year. The challenges US players face in online gambling, particularly after the 2006 law changes, make Hallmark one of the few accessible options. Operating under a Curaçao license, Hallmark adheres to strict requirements set by the licensing authority. Curaçao’s jurisdiction has gained popularity due to its ability to work with the US market, and it provides mediation in disputes between players and casinos.
Hallmark Casino is praised for its smooth withdrawal process, making it easy for players to access their winnings. The hallmark casino withdrawal review highlights the casino’s focus on quick and straightforward withdrawals. Players can choose from several withdrawal methods, such as bank transfers and e-wallets, depending on their preferences. While processing times vary by method, the casino strives to handle requests promptly. The clear withdrawal procedures and responsive customer support enhance the positive withdrawal experience, positioning Hallmark Casino as a dependable option for players seeking hassle-free cashouts.
Hallmark Casino Rating
Hallmark Casino Reviews
“Everything is fine”
I played slots here for over six months and made several successful withdrawals. Although I can no longer gamble, I wanted to leave an honest review about my experience. First off, they offer simple and straightforward bonuses on all deposits, not just the welcome bonus, and have a wide variety of slots to choose from. Chat support is excellent—polite, fast, and bonuses are credited immediately. A special thanks to Peter W. for his professionalism and support; he’s the best VIP host! For improvement, they should consider offering faster BTC withdrawals, ideally within 24 hours, to stay competitive and enhance the overall experience.
“In love with this establishment.”
This is the best customer service I’ve experienced, and they always pay out without any hassles. Great games and an easy-to-use interface make this one of the best casinos around!
“I have made 4 withdrawals (good sign) for roughly 1500usd. “
My first and second withdrawals were quite frustrating. The third went slightly better with improved communication, though there were still issues—like a wire transfer that didn’t work, which caused delays. I continued playing and recently made a fourth withdrawal. After making several deposits over the past four years, my fourth withdrawal is pending, so I’m hoping for a smoother process this time. Based on my experience, I would advise against wire withdrawals as they’ve never worked for me. Request a check instead—you will get your winnings, but be prepared to wait at least a month. Once, I even waited two months! My VIP rep is overseeing my current withdrawal, so I’m hoping for a quicker resolution this time. You can withdraw $2000 at a time and request another once your previous withdrawal is confirmed. Each experience has been better than the last, and the reps are friendly, responsive, and professional. I’ll update once I receive my latest withdrawal!
Hallmark Casino Pros & Cons
Terms and Conditions
Reviewing a casino’s T&Cs before registering is crucial. Often, essential details are hidden in those tedious blocks of text, which can lead to unpleasant surprises later. Since this can be one of the most tiresome tasks when joining a casino, we’ve done the work for you!
Hallmark’s terms and conditions are mostly standard, with common rules found in most online casinos. However, there are a few specific clauses worth noting.
One concerning detail is the casino’s right to close your account at their “sole discretion,” meaning they can do so without providing any explanation. Worse, they aren’t required to inform you that your account or balance has been terminated.
Additionally, the casino reserves the right to modify any terms and conditions without notifying players. It’s up to you to regularly check for updates in the T&Cs. By not contesting these changes, you automatically accept them.
On a positive note, Hallmark Casino is a legitimate platform, operating with a valid license and within legal boundaries. Players trust its legitimacy, reinforced by its commitment to providing a secure and fair gaming environment. The casino uses industry-standard security measures to protect personal and financial data, and its games are powered by reputable software providers, ensuring fair play. Overall, Hallmark Casino has built a solid reputation as a trustworthy and credible online casino.
Hallmark Casino Games
It’s important to note that BetSoft didn’t always have a stellar reputation. Founded in 2008, the company faced multiple controversies, including losing their license in 2014. They were also criticized for creating progressive jackpots that weren’t genuinely random. Moreover, their RNG (Random Number Generator) audits were conducted separately from the games, raising further concerns about the integrity of their software. These issues have given players enough reason to be cautious about using BetSoft products.
However, on a brighter note, BetSoft has made significant improvements since those incidents. They have re-secured a new license and worked on rebuilding their reputation. Their pioneering role in 3D slot design helped them gain popularity, and in recent years, they have even earned several industry awards.
Hallmark Casino offers a range of withdrawal methods to accommodate player preferences. Options generally include bank wire transfers, credit card payouts, and occasionally e-wallets like Neteller and Skrill. Players can choose the most convenient method for accessing their winnings. It’s crucial to review the available withdrawal options, including any associated fees and processing times, on the Hallmark Casino website. As withdrawal methods can change, staying informed about the latest options is recommended for a smoother cash-out experience.
Games Selection
Out of the 196 games available, the majority are slot games. These range from classic three-reel slots to modern five-reel video slots. You’ll find some of BetSoft’s most popular titles, including Viking Age, 2 Million B.C., and 4 Seasons.
There’s also a category labeled ‘Soft games,’ though it only features two titles — Virtual Racebook 3D and Scratcherz. Whether a separate section for just two games was necessary is debatable, but it doesn’t seem very practical. The rest of the game library includes around 30 table games, offering different variants of Baccarat, Blackjack, and Roulette.
For video poker, the casino splits its offerings into separate categories: Video Poker, Pyramid Poker, and Multihand Poker. Here, you’ll find popular titles like Jacks or Better, Deuces Wild, and Double Joker Poker.
Unfortunately, that’s where the game variety ends. Hallmark Casino doesn’t offer live dealer games, nor do they host any player tournaments.
Hallmark Casino also provides a simple and secure withdrawal process. When you’re ready to cash out, you can head to the cashier section on the casino’s website. The casino offers a range of withdrawal methods, including bank wire transfers and credit card payouts. While Hallmark aims to process withdrawals efficiently, processing times and fees may vary depending on the method chosen. With multiple withdrawal options, players have the flexibility to select the method that best suits their needs. Always review the casino’s withdrawal policies for the most current information.
Popular Hallmark Casino Games
Rich Hallmark Casino Suppliers
Hallmark Casino once operated with two providers, BetSoft and Rival Powered. However, Rival games have been removed from the casino’s library. Currently, you can access fewer than 200 BetSoft games, organized into six categories. These games can be played directly in your browser, or you can download a casino client for convenience. The casino also offers a mobile-friendly version of the site, compatible with most smartphones. If you’re playing on a mobile device or tablet, you’ll have access to 98 games. However, all games require real money play, so no free trial options are available before making a deposit.
“Hallmark Casinos” typically refers to online casinos operating under the Hallmark brand, known for a diverse game selection, appealing bonuses, and a user-friendly experience. Players can enjoy a range of slots, table games, and live dealer options. These casinos also offer various payment methods for deposits and withdrawals, ensuring a convenient experience. When considering whether Hallmark Casino is legit, it’s essential to evaluate aspects such as licensing, security, and customer support to ensure a safe and enjoyable gaming experience.
Hallmark Casino Deposit Methods
Before making your first deposit, it’s essential to be aware of the payment methods this casino offers. The only available currency for transactions is the US dollar. The casino provides limited options for depositing and withdrawing funds.
Deposits
There are six different deposit options available, all with a minimum deposit limit of $30. The maximum deposit limits vary for each method, as detailed below:
- MasterCard: 100$
- Visa: 1000$
- American Express: 1000$
- QB-Direct: 1000$
- Bitcoin: 2000$
- Fast Debit Pay: 1500$
Hallmark Casino Payout Methods
Visa
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
Mastercard
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
Diners Club
Min Payout
$100
Max Payout
$2000
Payout Speed
7-10 business days
American Express
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
Bitcoin
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
Bank Wire
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
JCB
Min Payout
$100
Max Payout
$2000
Payout Speed
48 hours
When requesting a withdrawal, you’ll need to provide personal details and a copy of your ID, as is standard practice. The casino employs SSL encryption technology to ensure your information remains secure and private.
The casino has a relatively low weekly withdrawal limit of $2,000. Any amount above this is paid out in installments. There are only three available withdrawal methods. If you choose Bitcoin, it will take 4–7 business days for the funds to be transferred after the pending period. For wire transfers and checks, the wait time extends to 10–14 business days.
It’s worth noting that withdrawals via wire transfer and check are restricted for users in Washington and Maryland. The approval process for all withdrawals takes 2–3 business days, followed by an additional 4–7 business days for the payment to reach you. This means the earliest you could receive your money is in 9 days. However, in the worst-case scenario, you could wait up to 24 days, which is quite lengthy.
Withdrawal options also come with specific minimum and maximum limits as outlined below:
- Bitcoin: 50$–1000$
- Wire transfer: 500$–2000$ (fee: 40$)
- Bank checks: 200$–1500$ (fee: 40$)
It’s important to note that once the casino issues a check, you have a 30-day window to deposit it at your bank. If you miss this deadline, the check becomes invalid, and the casino will not reissue it. Additionally, if the casino needs to request a stop payment due to inaccurate or incomplete personal details, you will be charged a $200 fee.
Hallmark Casino Bonuses
When it comes to promotions at Hallmark Casino, the first thing to note is that players from Denmark are not eligible to claim any bonuses. So, if you’re from Denmark, you’ll need to look elsewhere for your bonuses.
An odd clause in the bonus Terms and Conditions states that you can’t claim a promo code if someone else, like Steve from HR, has already used it. This seems rather unfair, but it’s something to be aware of.
All deposit and no-deposit bonuses are sticky, meaning that when you request a withdrawal, the bonus amount will be deducted from your balance.
Hallmark Casino offers a welcome bonus when you make your first deposit of at least $50, which you can activate with a bonus code. This is a 250% match bonus, up to $1,000. However, this bonus is only available for deposits made via credit card. The maximum amount you can cash out is 10 times the bonus amount. Wagering requirements for this and other deposit bonuses are 20x the bonus plus deposit. For table and video poker games, the wagering requirement increases to 50x the bonus plus deposit. Additionally, Baccarat, Pai Gow Poker, Roulette, and Craps are excluded from contributing toward the wagering requirements.
New players can also claim a $50 free bonus, with a maximum cashout limit of $100. The same rollover requirements apply.
Monthly and Re-Deposit Promotions
The casino also provides monthly bonus offers, which typically include a combination of deposit bonuses and free chips. These offers are often tied to the deposit method you choose:
Bitcoin
- 400% on deposits of at least 30$
- 450% on deposits over 100$
QB-Direct
- 300% and 30$ in free chips on a minimum 30$ deposit
- 350% and 55$ in free chips on a minimum 50$ deposit
- 375% and 75$ in free chips on a minimum 75$ deposit
- 400% and 100$ in free chips on a minimum 100$ deposit
American Express
- 100% and 30$
- 125% and 50$
- 150% and 100$
AmEx bonuses can only be claimed in the specified order, with minimum and maximum deposit limits ranging from $50 to $500.
Additionally, there are three re-deposit bonuses available, totaling a 900% match. The first bonus offers a 250% match, followed by 300% and 350% matches on the subsequent deposits. All previously mentioned wagering requirements and bonus conditions apply.
Summary
Hallmark Casino is a relatively new platform catering to American players. Powered by BetSoft, the casino offers a limited selection of games, with no live gaming options, and cashout times that can stretch to nearly a month.
Despite these drawbacks, Hallmark Casino continues to grow in popularity, attracting more customers. While there’s room for improvement, particularly in payment processing, they maintain a professional and respectful approach to player interactions.
If you’re patient with payouts and enjoy a simple gaming experience, Hallmark Casino might be worth a try.
Hallmark Casino Customer Support
Hallmark Casino provides 24/7 customer support via email, a toll-free phone number, fax, or live chat. However, there is only one clickable link for live chat, which unfortunately leads to a dead end. Despite numerous attempts, we were unable to contact them due to this issue.
On the positive side, online complaints about Hallmark Casino are relatively few, and most of them have been addressed. While the cashout times are not exceptional, the casino has clearly disclosed these details upfront. Therefore, accepting these terms is ultimately your responsibility.
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FAQ
How progressive is this casino's support?
Hallmark Casino offers around-the-clock customer support via phone, email, and live chat. Assistance is available through a toll-free phone number, a VIP line, and fax. Live chat is accessible 24/7, while email support is provided for general inquiries and banking questions.
What variety of slot machines, table games and video pokers does this casino have?
Hallmark Casino features a wide range of games that can be played instantly in your browser, eliminating the need for any software downloads. Their impressive slot selection includes titles such as Royal Reels, The Tipsy Tourist, The Ghouls, Under the Bed, Puppy Love, Madder Scientist, Aztec Treasures, At the Copa, Barbary Coast, More Gold Diggin, Mr Vegas, Lost, and After Night Falls.
Players can also enjoy a diverse array of table games, including European Blackjack, Pirate 21 Blackjack, American Roulette, Pai Gow Poker, Red Dog, Ride Em Poker, 3 Card Rummy, Craps, and 21 Burn Blackjack. The casino offers a robust selection of video poker games in a dedicated section, featuring classics like Bonus Deluxe, All American, Jacks or Better, and Bonus Poker. There are also single-hand games such as 5 Draw Poker, Deuces and Joker Poker, and Split Way Royal. Additionally, the Pyramid Poker section includes games like Joker Poker and Deuces Wild.
