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20 May
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Royal Planet Casino: New and Incomplete

May 20, 2019
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Royal Planet Casino is a new gambling website that has already imposed certain questions regarding its reliability. Read the complete review of Royal Planet Casino in the following lines.

Casino Review: Royal Planet Casino

Royal Planet Casino is an online casino established in 2016 and owned by Royal Affiliates. Even though it has been on the gambling market for only three years, it has already raised suspicion due to lacking licensing information and ambiguous rules regarding their restricted countries. While it is stated that the United States are among their restricted countries in their FAQ, the relevant paragraph in the terms and conditions section has only cited the Virgin Islands.

Upon entering Royal Planet Casino, the first thing you will notice is its layout. It looks like a combination of illustrations from a book of fairy tales. However, although we will describe the interface of Royal Planet Casino, we do not consider it to be of crucial value for your decision-making process — whether to gamble there or not. The layout is just something that can appeal to you when you first load the website.

Therefore, we have made sure to thoroughly review the Royal Planet Casino in order to facilitate your decision-making process. In this article, we will list the information one must take into consideration when it comes to real-money gambling. We will provide you with details such as game selection, questionable terms, features, and more, so stay tuned.

Licensing Information

When it comes to choosing a gambling website, the first information you need to acquire is whether it has a license or not. The second one would be the reliability of the jurisdiction that has issued it, on the condition that it has one. Royal Planet Casino has failed to disclose licensing information, which leads to the conclusion that it does not have it. Subsequently, it cannot be considered trustworthy, as the absence of a license can lead to a series of problems. The most obvious one that should interest you as a player is the lack of a licensing body to which you can communicate any issues you may encounter.

Design

As we have already mentioned, the layout of the Royal Planet Casino is designed in a style of fairy-tale books. The combination of different colors makes it seem appealing and entertaining. Moreover, the designers have made it look transparent and rather informative. That way, the players can easily find the information they need.

The thing that catches the eye as soon as you enter the Royal Planet Casino is the banner. It occupies the upper portion of the web page. It advertises a certain promotional offer, which we will elaborate further along with the other bonuses in the bonus section. Additionally, there is an announcement of the latest winners right below the banner.

The logo of this casino is located in the upper left corner. Buttons that redirect you to the promotions and banking page, as well as the “play now” and the live chat buttons are also in the header. In addition to them, there is an announcement that the casino accepts Bitcoin as a payment option.

As you scroll further down the page, you can see a preview of the promotions this casino offers. Moreover, there are ads of the highest jackpots, game selection preview, and the announcement of the most impressive prizes.

In the lower portion of the page, there are listed reasons for giving Royal Planet Casino a chance, as well as the customer support options. At the very bottom of the page, you can see the list of payment options accepted at this casino and sections relevant to the rules and clauses.

T&C Analysis

The terms and conditions section of a gambling website is something you should never disregard. In this paragraph, we will post screenshots of some clauses applicable to gambling at Royal Planet Casino and comment on each of them. The terms you are about to see cited here are the ones that require special attention.

It seems like the casino has included this clause in their terms and conditions in order to make players believe they should not complain in terms of unfair outcomes.

The cited term is obviously predatory. The casino could proclaim an advertised win invalid in order to void your winnings if they wish to do so.

Given the fact that the casino is not licensed, there is no one you could communicate your problem to in case a decision the casino has made seems unfair to you.

This is another predatory clause. The casino reserves the right to refund your deposit instead of paying out your winnings.

If a casino offers various payment options to you, it is obliged to deliver your payouts using the method of your choosing. This clause is just ridiculous.

This is the term you need to pay attention to if Bank Wire Transfer is the payment option you prefer.

The two clauses clearly state that all of the bonuses Royal Planet Casino offers are not cashable. To put it simply, they are sticky, which is not a trait of a reputable casino.

In the process of reviewing the terms and conditions section of Royal Planet Casino, we have managed to find quite a few questionable clauses. Moreover, we have cited the two downright predatory ones. We highly advise you to take all of them into consideration before you decide to engage in real-money gambling at Royal Planet Casino.

Games and Providers

The selection of games at the Royal Planet Casino is rather scarce. It comprises 12 video slots, 12 other slot games, 4 progressive jackpot games, 4 specialty games, and 3 games in the scratch and win section. Additionally, the offer contains 7 video poker games and 10 table games, including Baccarat, Blackjack, Craps, and a few variants of poker.

The software company that supplies the Royal Planet Casino is the well-known Rival. It is a reputable software company famous for being available to the US citizens and for developing high-quality games with good graphics and features.

Royal Planet Casino is both downloadable and available for instant play. However, it does not offer the possibility of live games and mobile play.

Financial Information

Royal Planet Casino offers a wide range of payment options. You can select one from the following list: Visa, MasterCard, Skrill, Neteller, Bank Wire Transfer, uPayCard, checks, Bitcoin, Paysafecard, CASHlib, and ecoPayz. All of these methods are available for making a deposit, whereas withdrawals imply fewer options. You can make a withdrawal using one of the following methods: Visa, MasterCard, Neteller, Skrill, Bank Wire Transfer, Bitcoin, and uPayCard. Both the minimum deposit and the minimum withdrawal are €25, whereas the withdrawal limit is €2000 a week.

Depositing

As we have already mentioned, Royal Planet Casino accepts a vast number of payment methods. As cited on the website, you can place a deposit using Visa, MasterCard, Skrill, Neteller, Bank Wire Transfer, uPayCard, checks, Bitcoin, Paysafecard, CASHlib, and ecoPayz.

Withdrawing

Although the selection for making a withdrawal is less versatile, it also features more than enough options. The following seven methods are all available for cashing out your funds at Royal Planet Casino: Visa, MasterCard, Neteller, Skrill, Bank Wire Transfer, Bitcoin, and uPayCard.

For your withdrawal request to be valid, you need to cash out at least €25. However, you cannot withdraw more than €2000 a week.

Bonuses

Bonuses Royal Planet Casino

The bonuses you can claim at Royal Planet Casino are advertised in the promotions section of the website. The first-deposit bonus is 750% match for depositing up to $750. The Bitcoin welcome bonus is 850% of the deposit up to $850. 200% no-max bonus for depositing the maximum of $200 constitutes the reload bonus. The high roller welcome offer is 850% match for wagering up to $6800. The second-deposit bonus is 650% match for an amount no bigger than $650.

The third-deposit bonus implies 625% of a deposit of up to $625. 100% match bonus is a promotion you can claim for playing slots, even though it is named table-game bonus. This is downright unprofessional casino operation. The three weekly reward offers can grant you up to $1000. Finally, the King Royal win is a 750% deposit bonus for an amount that does not exceed $1500.

The wagering requirements that go with these bonus offers, according to the terms and conditions section, are 60x for all deposit bonuses, 1x for cashback promotions, and 99x for no-deposit bonuses or free chips. However, if a specific offer implies different wagering requirements, the cited ones do not apply.

Customer Support

You can reach the customer support team using the provided email address or by engaging in a live chat conversation. Also, the live chat option is said to be available 24/7. Nevertheless, when we tried contacting the customer service team through the live chat, we received no reply. Subsequently, we have come to the conclusion that the customer support of Royal Planet Casino is unresponsive.

Summary

After having taken all the aspects of Royal Planet Casino into consideration, we have determined that this website is not the best option for real money gambling. In addition to not having a license, it has some shady clauses in their terms and conditions section, out of which some are completely predatory. Moreover, the customer support team has failed to provide an answer to a simple question, which disputes the statement that the live chat is available non-stop.

  • Reputation: 2/5
  • Software/Games: 4/5
  • Deposit and Withdrawal Options: 3/5
  • Payout Period: n/a
  • Customer Support: 1/5
  • Bonuses: 3/5

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