Casino Review: Slots of Vegas
Just like so many others, the founders of this casino know the secret formula to attract the customers — just put ‘Vegas’ in the title and half the work is done! We can add Slots of Vegas Casino to this long list. It may seem somewhat out of date, but there are still some interesting features despite the noticeable flaws.
The software creator is the well-known RealTime Gaming (RTG), a competitive company which provides high-quality games to its users. Slots of Vegas is an online casino which was founded back in 2004. It is owned by the Virtual Casino Group. It’s available in both instant play and download options.
Some sources indicate that the license provider to Slots of Vegas is Costa Rica. Well, at least that it used to be. Unfortunately, we couldn’t find any information about the license nowadays. Whether the casino used to have a license but lost it in the meantime or something else happened — it remains unclear.
Let’s discuss the layout a bit. Once you’re on their home page, you can see the social media buttons, which seems incredible. Namely, these buttons are displayed, but they just don’t work. Supposedly, you can access Google Plus and Facebook, but when you click on these, you realize they’re simply like buttons. If you are hoping for the option to check out the page, you will end up very disappointed. In a nutshell, you can like the pages, but you cannot really view them on social media.
What made us call this website dated is the fact that they brag about their option of instant play on Mac. Seriously? This was ‘hot’ some ten years ago, and the casino operators should try to keep up with the fierce competition in 2019. Either way, we admit there are numerous gambling websites worse than Slots of Vegas, but the naked truth is that this casino house has seen better days. Unfortunately, they seem to be way behind them.
Honestly, there is nothing in particular about this online casino that would make us want to sign up in the first place, except for the amazing games by RTG. Yes, it’s not that bad, but on the other hand, nothing really makes it stand out in an endless sea of online gambling establishments.
Terms and Conditions Analyses
Ok, we encountered some of the most outrageous terms and conditions here. Remember, if you want to play at Slots of Vegas Casino, you have to click that ‘agree’ button. However, we conducted thorough research and dug out all the wrong clauses; some of them made us pretty unhappy and surprised.
One of the problematic clauses we’ve come across while combing through this casino’s T&Cs is the one where the casino threatens to publicly shame the players if they post any negative comments about them. So, if you had a terrible experience with them, and you wish to share this with the world, the casino will not only close your account but also pass your private information around, such as your name, email, phone number, etc.
If you think the first example is terrible, just wait for the next one. Namely, if the casino establishes that you aren’t playing for fun but as a “professional,” they will void all of your winnings and terminate the account without notifying you. As an addition, they don’t specify what they consider “professional use,” so this term is left for the casino staff to interpret as they like. Outrageous!
And here’s yet another clause which pretty much states the same as the above one.
Take a look at another hidden gem. This one is so unfair, and it almost left us with ‘no comment.’ Well, they gave themselves the right to cancel your account whenever they feel like it, and they may or may not keep your money.
Games and Providers
As we have mentioned before, the software provider is RealTime Gaming, so the games are highly reliable and responsive. Should you decide to try your luck in one of the most popular gaming categories — slots, you can rest assured that RNG will truly be random, and no foul play will be involved. The games are easy to navigate, and they appeal to the eye. Aside from playing for real money, the games can also be played for free.
There are 174 slot games, and there are various different games on offer so that every player’s preference can be satisfied. To name a few very popular ones, you can play Asgard Slots, Gemtopia, and Kung Fu Rooster. As for the other categories, there are 15 table games including Blackjack, Tri Card Poker, Texas Hold’Em, and Baccarat.
Our next category is video poker, and you can find a variety of games in this section. All of this is fine, but unfortunately, there is no live games option. This is a bit disappointing since many players like the live games feature because this is as close as you can get to the land-based casino experience. Nevertheless, some of the games seem more than promising, like Deuces Wild, All American Poker, and Double Jackpot Poker.
If specialty games are your thing, Slots of Vegas Casino offers 15 games in this category. Here, you can find Keno, Bingo, Roulette, and Craps. Our top-three choice includes Banana Jones, Hot Dice, and European Roulette.
All in all, Slots of Vegas offers more than 200 games, which is a pretty solid number.
Now, both download and instant play options are available, but there doesn’t seem to be a mobile platform. And a big minus is the fact that English is the only available language.
It’s time to inspect the banking options at our Slots of Vegas Casino. You can choose to make a deposit via Mastercard, Neteller, Visa Electron, Visa, and Checks. If you wish to withdraw your winnings, you can do so via Bank Wire Transfer, Check, or Neteller. And that’s about it when it comes to withdrawal methods Slots of Vegas offers.
Have in mind that the maximum withdrawal limit at this casino is $2,000 per week. Other than this, the withdrawal time for E-Wallets is between seven and fourteen days. If you choose the bank transfer option, you’ll have to wait from ten to fifteen days. If you are using checks, you’ll have to wait the longest, from twenty-one to twenty-eight days. The pending time for all of the listed methods is from ten to fifteen days.
This casino offers a generous 250% Welcome bonus when you become a registered member. However, this applies only to keno and slots, and it comes with a 5x wagering requirement. There’s also a 190% Signup bonus for some other games which comes with the same WRs (except for Blackjack and Video Poker, where there’s a 30x playthrough requirement). This seems very generous actually since the wagering requirements we find in many other casinos are much higher; they usually go from 15x to 35x and even higher.
Once you enter the bonus and promotions page, you’ll notice that the casino asks you to deposit a minimum of $30 if you want to use the promotions. We have to mention the fact that the bonuses are in fact ‘sticky.’ This basically means that you can use these bonuses to play and earn money, but you can never withdraw the bonus itself. This is pretty lame.
If you want to become a silver member, you need to deposit $1,000; for the gold member status, the sum is $5,000, and $10,000 for becoming a platinum member.
Slots of Vegas offers free spins and free chips as well as deposit bonuses. The progressive jackpot is tied to slots only.
We have some mixed feelings for their customer service. You can contact them via phone, but it isn’t toll-free. Live chat and email options are also at your disposal.
Here’s our problem, and not just with this casino. For some reason, many casinos prefer not to reply in a friendly manner if you ask them a question, but you’re not their registered member. And these reps are no different. In fact, in order to contact customer support via chat, you need to fill up a mandatory form before you can reach an operator. And the form asks for your email and your website ID. So, if you’re not registered, the chances of you reaching them are very slim.
After finally managing to reach them via chat, we got the reply that they will email us the answer to our question about their license. So, fingers crossed that we get that reply soon. Yet, browsing through users’ experiences, we stumbled upon players who experienced the same issues we did. Additionally, some players complained about not being able to download the casino client. This is some shady business.
Should You Choose Slots of Vegas?
Considering the difficulties some users experienced while trying to download the client, and the fact that this casino is not mobile friendly, we still claim their website is very outdated. The graphics are not that bad, and the site is relatively easy to navigate, but the fact that English is the only language option is pretty lousy.
The customer support is sometimes responsive and sometimes mysterious. Maybe this depends on which operator you reach, but either way, the casino should try to improve their support system.
The choice of games satisfied our taste. The games are interesting and fun to play, and this is one of the rare things we wouldn’t change. Other than this, there’s nothing particularly special about this casino. Would we play here? Honestly, no. With so many options nowadays, we feel like every casino should try their best to be the best. In this case, it seems the casino management just rolls with what they have instead of trying to implement some necessary changes.
Reputation — 2/5
Software and Games — 3/5
Banking Options — 3/5
Banking Times — 2/5
Customer Support — 3/5