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Casino Review: Slots Capital

May 20, 2019
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Slots Capital: Not the Best Choice for Gambling

Slots Capital Casino has been around for about 7 years now. Deckmedia N.V. Casinos launched this site back in 2012, probably hoping to attract as many gamblers as possible. Their affiliate program is Deckmedia that has a number of different casinos under their belt, including Desert Night and Spartans Slots. And like the name would suggest, the casino mainly caters for slots enthusiasts. Of course, there are some other games here and there, but they seem to devote complete attention to this favorite pastime of many gamblers.

When it comes to the design of the site, it has an old-fashioned vibe with a pin-up model adorning the homepage, all with a cherry on top. It even uses some photos of Las Vegas, perhaps to bring the atmosphere from the United States gambling capital of the world itself. Although the design is eye-catching, we wouldn’t call this site user-friendly per se. Frankly, we even had issues while navigating through it, especially while going over the games.

What’s more, some important sections are missing, including “About Us,” which many online casinos like to include. However, certain parts, even the “Promotions” section, are well-written in that all the crucial information is presented in a straightforward manner. The available currencies are USD, AUD, Euro, GBP, and ZAR. When it comes to languages, players can only access the English version. And some of the restricted countries include the United Kingdom, Turkey, and Canada.

As for the account creation, it can be done in a few easy steps, and the process won’t make you feel frustrated! Yet this doesn’t change the fact that they failed to mention things that should be of interest to you. For instance, they don’t showcase any license.

The Case of a Concealed License

Most avid gamblers are aware of how essential it is for an online casino to have a license. It puts them at ease and encourages them to believe that they don’t have anything to fear; especially because the gambling world is filled with rogue casinos that are only after their players’ money. So whoever thought it would be wise to conceal their license at Slots Capital might not be the brightest crayon in the box. It’s literally the same as a doctor hiding their degree — would that make you relax and prompt you to believe in them?

Yeah, well, we didn’t think so. The same goes for a website created to bring you entertainment. Of course, we checked their Terms and Conditions, and not one part of them mentions who their regulatory body is. Ultimately, we decided to see whether customer support would shed any light on this. And unsurprisingly, we didn’t get that far. Their only response was that the Gaming Control Board issued a license to them. However, this isn’t good enough, as each region has a particular GCB that oversees it. Well, the agent was reluctant to provide any further information.

Therefore, playing at Slots Capital might not be as risk-free as we had originally thought. But various watchdog portals believe that they have a license from Curaçao. This is probably one of the most popular regulatory bodies out there. So their decision to conceal it, if in fact, they hold it, beats us. Without the actual confirmation from Slots Capital, we can’t claim that they’re licensed.

Terms and Conditions

After checking their Terms and Conditions in more detail, we were able to find certain shady clauses. Because of some of them, we’re prompted to think that Slots Capital is looking after their own best interest which, in a way, is understandable. However, as an online casino that provides entertainment, they should strive to think more of their players than of anything else. Let’s delve into some of the clauses below!

Firstly, the casino mentions that they are allowed to close anyone’s account if they see fit on several occasions. In essence, their excuse is that they’re looking after themselves and want to avoid getting scammed by some players. For instance, let’s say that you’re on a roll and keep winning money on this site. Well, this might be proof to them that you’re a professional. In this case, they can terminate your account and confiscate any or all of your winnings. Sadly, they didn’t specify exactly what would make them think someone was a professional, but something tells us that a series of winning streaks might just do that:

Secondly, this clause might encourage some players to run for the hills. Namely, Slots Capital claims that any malicious comment a player posts about them is good enough reason for them to publicize their identity. This includes the full name and email address, much to our surprise. Well, let’s imagine that some gambler encounters a problem on their site and decides to publish everything on a watchdog portal. Would this be classified as a malicious comment even if it were the truth?

They leave this to our imagination for now. Nevertheless, for a site that’s dealing with sensitive information, this kind of a clause doesn’t paint a perfect picture of Slots Capital. If we were to search for our go-to online casino, this would be sufficient to make us turn our head the other way and not deposit real money:

Lastly, another thing that could get you banned are low-risk strategies. This means that the casino wants to protect themselves from those players who, say, only place outside bets while playing Roulette because these provide close to 50/50 chances. So if you were to use any bonus they offered and play in a way that is not risky, well, tough luck — you’d get banned:

Games and Providers

Games   Slots Capital

Slots Capital is powered by Rival. This software provider has been in the business since 2006. It quickly spread across the online gambling world due to its innovative creations. And it offers more than 260 games that feature unique themes and are available on both mobile and desktop. Some casino aficionados are familiar with their i-Slots, which this company calls revolutionary. They are, of course, a part of Slots Capital as well. Also, their games have been tested for randomness to ensure fair play and that everyone has equal chances.

And Rival’s games have high-resolution graphics that’ll lure you and encourage you not to stop playing. This company tries to employ as many different themes as possible, which means that every person can find the one that suits them best. It’s no wonder that they’ve been able to remain on the market that’s constantly growing and expanding.

Moreover, this casino offers 188 games, which is merely decent if we were to compare them to other online sites. This selection is something they could definitely work on and expand; especially as they’ve been open since 2012. Furthermore, as we previously mentioned, their name is enough to insinuate that slots are predominantly featured on the site. Players can choose from two categories — “Slots” and “i-Slots.” The former includes more classic titles, whereas the latter focuses on bringing state-of-the-art games.

In total, Slots Capital offers 152 of them (21 of which are i-Slots). Here, you’ll find titles like Megawins, World of Oz, and Vintage Vegas. Additionally, there are some progressive jackpot video slots. Many of you are probably familiar with Major Moolah, which you can enjoy on this site. Other progressive slot games are more obscure; for instance, Strike Gold and Money Magic.

Other Categories

Aside from slots, players can go over the selection of other casino games as well. For starters, there are about 8 table games here — admittedly, nothing to be proud of. But at least the casino decided to enlist one of the most popular ones. To illustrate, European and American roulette are available. And those who are more into baccarat can try their luck on it too.

Additionally, the video poker category has 7 games in total. Those which are worth mentioning are Tens or Better, Deuces Wild, and Jacks or Better. So if you’re after these particular games, then perhaps Slots Capital shouldn’t be your choice. There are many other casinos which offer an array of video poker games out there.

Nevertheless, their selection of specialty games is an interesting one to explore. Those who are tired of the hustle and bustle of bingo halls can play this game here. Both American and European variants are available. And if you’re the ultimate fan of lottery, then you might want to try keno and see how close you get to guessing the correct numbers.

Live Dealer Games and Options for Playing

Those of you who are bent on receiving the same experience those visiting Las Vegas do are in for a surprise. Namely, there are no live dealer games here. Slots Capital hasn’t insinuated whether it would add this option or not, but we know that many gamblers would be over the moon if they did. For the time being, those who decide to play on it should be satisfied with the other games they provide.

In addition, you can either download the software to play the games or enjoy them from the website itself. In contrast, if you’re more prone to playing on your mobile, then you can do so as well. The site has mobile compatibility, and all games run smoothly on it as well. As you’re going to see, the performance is the same as on a computer or laptop.

Financial Information

Now moving to another crucial part — banking options! Before we delve deeper into them, it’s essential to mention what you need to do before getting your withdrawal request approved. If you, by any chance, score big while playing, then the casino would need certain documents in order to pay you out. They will ask for the copies of your driver’s license (or passport), utility bill, and of your credit card that you used to deposit money in the first place. And now, we can look at all the options you’ll have at Slots Capital.

Deposit Methods

When it comes to the payment options, there are 7 of them in total. However, most of them can only be used by certain countries and regions. The US players don’t really have that many methods to choose from when compared to those from Europe. Nevertheless, some of you might find them satisfactory enough. So without further ado, let’s go see what this online casino offers:

  • Visa and MasterCard: this method is available in the USA, Europe, the UK, Australia, and South Africa. The minimum amount a player can deposit is $25, while the maximum is $1,500. If you opt for these two, then the funds will reach your account instantly.
  • Skrill: it can be used in the UK, South Africa, and Europe. This option provides immediate funding, and the deposit amount ranges from $25 to $2,500.
  • Neteller and ecoPayz: both methods are available in Europe and the UK, but the latter can be chosen by those from South Africa as well. As with the above three, the cash would show up on your account instantly. The minimum amount is $25, while the maximum is $1,500.
  • EasyEFT and SID Instant EFT: both of these are at disposal for those from South Africa. Those who are eligible to use it can see their account balance increase immediately. The minimum and maximum amounts are ZAR 250 and ZAR 2,000 respectively.

Withdrawal Methods

Some players might be put off by the fact that they could incur a processing fee while trying to cash out their winnings. Slots Capital says that the sum depends on your selected method and that you should always check that before proceeding. The withdrawal options are available in the same countries as the respective deposit methods.

Thus, we’d suggest always checking out what your options are before proceeding. But bear in mind that once you submit the withdrawal request, Slots Capital needs 3 business days to verify your account. And then, it will take an additional 3 working days for them to process your payment.

  • Skrill and ecoPayz: the minimum amount you can withdraw is $25, while the maximum is $2,000. You’ll receive your winnings in 2 to 3 business days.
  • Neteller: with this option, you’ll also need to wait for 2 or 3 business days to get your money. And the minimum and maximum withdrawal amounts are $25 and $5,000.
  • Wire Transfer: this method is available in Australia, the UK, the USA, South Africa, and Europe. As this is one of the two methods US players can use, then they’ll probably not like the next part. Namely, it will take up to 15 working days for them to receive their winnings. The lowest sum they can withdraw is $180, and the highest is $2,500 weekly.
  • Check: only US players can use this method. It can take up to 6 business days for them to receive their money. Also, the minimum amount they can withdraw is $150, and the maximum sum is $2,000 per week.

Bonuses

Bonuses Slots Capital

Slots Capital wants to get more players by offering an array of weekly bonuses to them. Admittedly, they are all tempting, but when you hear that all promotions of 100% and more are non-withdrawable, you won’t feel as excited as you normally would. All of them come with wagering requirements which is not unusual in the gambling market. For this review, we’ll talk about some of the bonuses you might want to consider if you decide to play here.

Moreover, before we start, we need to say that there is a maximum bet each player can wager per spin or round. It amounts to $10 on this site. Also, you need to first accept the bonus before you deposit any money on your account — this also refers to the welcome promotion you’ll have at your disposal.

Deposit Bonus

Once you register an account, you’ll have an option to use their deposit bonus, which is 277%. Unfortunately, it’s only applicable to their online slots at the moment. Because Slots Capital values your decision to play on their site, they’ll also award you with $100-worth of free chips you can use while spinning the reels. The minimum amount you have to deposit is $25.

Although they don’t specifically state, customer support said that the maximum sum you can place on your account is $1,000. Furthermore, there is no maximum cashout limit on this promotion, but it has a 30x wagering requirement.

Weekly Bonuses

At the time of writing, Slots Capital has 9 different bonuses under their weekly bonus section. All of them are available only on certain days of the week. For instance, if you want to play on Monday, then you can use their “Deposit $25 and Get $75 free” offer. However, something tells us that this might not be the favorite promotion of players. To be specific, it has a 60x playthrough, which isn’t something gamblers would look forward to. Also, it’s only applicable on slots.

On Tuesdays, you can apply a 200% match bonus which doesn’t have a maximum cashout limit. But it needs to be wagered 30x before you can withdraw your winnings. However, the offer is not available on all types of video poker games, blackjack, baccarat, craps, and the American and European roulette. The minimum amount you need to deposit is $25, while the maximum isn’t stated.

Customer Support

This online casino prides itself in their customer support and claims that they want to do everything in their power to assist their players. Well, with only a couple of complaints on watchdog portals (all of which have been resolved), it might seem that they’re successful in doing this. Their agents are available on a regular and toll-free phone number. Alternatively, you can contact them via email or Live Chat. And we all know how essential it is to have the last method of contact. On top of everything, they are available 24/7, which is even more appealing and praiseworthy!

Additionally, from our experience, we can only sing praises about customer support. All of the agents we interacted with were friendly and helpful. None of them exhibited any annoyance at our questions and were quick to respond. What’s more, they even pointed out certain parts of the Terms and Conditions we weren’t able to spot immediately. And they were even willing to explain some bonuses to us. So kudos to them!

The only negative thing we encountered was the fact that one of their agents wasn’t able (or allowed) to disclose any details regarding their license. But we’ll attribute that to the company’s policy more than to her incompetence.

Our Verdict

To conclude, Slots Capital might seem like a reputable and trustworthy online casino on the surface. However, once you dig deeper, you’ll encounter many things that stand out like a sore thumb. Starting from the fees you might incur if you want to withdraw your winnings to the fact that they would publish all of your information online if they find that you’re tarnishing their reputation. A reputable website would never operate under these business practices.

So bearing the above in mind, we’d suggest that you continue your search for your go-to casino. Trust us; there are so many out there that’ll go above and beyond to impress you. Why wouldn’t you opt for them instead?

  • Reputation: 3/5
  • Software Provider/Games: 4/5
  • Deposit and Withdrawal Options: 2/5
  • Payout Period: 4/5
  • Customer Support: 4/5
  • Bonuses: 2/5

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