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10 May
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An Overall Bella Vegas Casino Review

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May 10, 2019
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We will try to give you an objective review of the Bella Vegas casino here. We have visited them and advise you to do the same.

Bella Vegas Casino Review

Bella Vegas Casino is one of the online gambling sites operated by the Grand Prive group. It’s been present on the online gambling scene since 2002. With that long history in mind, we have visited this gambling site recently, and here is our honest review.

The Oldtimers Keeping up with New Tendencies

Their website shares almost the same design with other members of this casino group regarding the homepage layout. However, they have chosen a deep shade of red as the background color which improves clarity. The main menu contains all the essential sections every gambler looks for the first time they visit a casino like download, promotions, and live chat, as well as ‘register’ and ‘sign in’ boxes. Additionally, there is a more elaborate menu in the upper left corner of the homepage containing several other categories like languages, phone lines, and a leaderboard as well.  

We have tried most of these links, and we have to say that everything works smoothly, and the site is easy to navigate.

However, you should keep in mind that this casino doesn’t accept players from Australia, Curaçao, Hungary, Netherlands, South Africa, UK, and the USA, as well as France and Germany. Also, they have a lengthy list of countries whose citizens are allowed to play in this casino but are not allowed to use their bonuses.

When it comes to the layout of their website, the center of the screen is reserved for various games, and we have also found a number of game categories players can choose from. There is also important info at the footer of the page about software providers and licensing. Although we know the Bella Vegas casino holds a Curaçao license, we couldn’t find their seal anywhere on the website, which was worrying. But since our tour had just started, we didn’t want to make any hasty judgments. That’s why we went on to study this casino’s terms and conditions to make sure we were well-informed before we started gambling at Bella Vegas Casino.

Terms and Conditions with a Few Catches

We weren’t lazy and have spent some time reading the T&Cs thoroughly to see who we were dealing with. Reputable casinos always make sure that their terms are transparent and clearly explained so that they don’t confuse players.

Let’s start by saying that most of Bella Vegas’ terms are standard for every online gambling site, so we’ve looked how they have explained the wagering requirements attached to different bonuses using simple and clear examples. Another great thing is that there was no sign of the so-called “sticky” bonuses at Bella Vegas Casino. But there were a few things we’ve discovered that didn’t go in the players’ favor.

For example, they first say that any free spins or free money players get from the casino have to meet a playthrough of 45x in order to be able to claim the winnings, while in ‘Other terms’ section, they state that you need to wager your free bonus 50x to withdraw the money. This information was totally baffling and contradictory.

Look closely at article 11 in the first screenshot and then compare it with the info from the second screenshot. You’ll see what we mean.  

Moreover, there is another issue we have come across in the general terms and conditions. It says that if the players experience any problems with their hardware or software or if it turns out that the RNG isn’t working correctly, the casino will be obliged only to return the money players have deposited, and not their entire winnings. This term is highly unfair because it sounds like you are going to lose money if something goes wrong with the casino’s hardware or software. If you don’t believe us, pay attention to article 13 below.

A Wide Range of Games Offered

Bella Vegas Casino has chosen three software providers to power them, and these are Saucify (former Bet on Soft), Rival Gaming and BetSoft.

Although they are not among the top rated providers, they are reliable, and their games are skilfully designed, the graphics are crisp and clear, and they provide an enjoyable gambling experience. This casino is available both in download and instant play options. However, the number of games available in the download version is a bit higher, and you can expect to have 61 slot games, 17 table games, and 34 video poker titles, accompanied by 11 different Specialty games at your disposal. On the other hand, if you want to play instantly on the site, the choice will be limited to 10 Table games and 30 video poker games, but you would still be able to enjoy the full range of online slots. Unfortunately, there are no mobile apps developed for either Android or IOS smartphone users.

As you can see, slots are the most abundant category at Bella Vegas Casino, which is not surprising because Rival Gaming makes wildly exciting slot games that also offer generous prizes to players. Here, you can take a pick from classic slots to fan-favorite ones, and there is even a separate category for new slot games.

You would be amazed by the wide range of variously themed colorful slots that you can choose from at this online casino. The most popular titles at the moment are the newest slot game ‘Wolf Street’ and the generously rewarding ‘Dream Wheel.’

The selection of other casino games may be more modest, but we think that the Video Poker section is satisfactory, as it offers a range of well-known video poker games like Aces or Faces or Deuces Wild. The most popular Video poker games are the Double Bonus poker and the Triple Double Bonus Poker. Although, we can’t say that we are happy with the number of table games offered.

Range of Games Offered

There are several different versions of classic Blackjack, accompanied by a few different poker games (such as Three-card Poker) and Roulette. We honestly think this casino should have a more abundant selection of table games. In addition to this, they don’t offer a live casino option at Bella Vegas Casino either, which is a considerable drawback.

The Withdrawal Process Takes Ages to Complete

We have to say that we weren’t thrilled by most of the things we found in the banking section. The only thing worth mentioning here is the variety of deposit and withdrawal options available to players. You can use various credit cards or e-wallets like Neteller, Skrill, or even Bitcoin. Here is a list of all the possible deposit and withdrawal options:

Deposit Options

  1. Credit Cards
  2. Bitcoin
  3. Neteller
  4. Skrill

Withdrawal Options

  1. Bank Wire
  2. Cheque payment
  3. Neteller
  4. Skrill

Moreover, you can even find a step-by-step guide on gambling with Bitcoin, which we thought would come in handy for many novice online gamblers. Now, let’s talk about the lousy stuff.

First of all the withdrawal process is unacceptably long. It takes 24–48 hours for e-wallets, while if you opt for a classic method, you will have to wait 5 to 10 days for a bank transfer or an incredible 14 to 28 days for a cheque. Also, bear in mind that weekends are not included, as well as that the pending time is 1 to 3 days. When you add all this up, it turns out that you can wait for over a month to see your money.

While the minimum withdrawal is $100, the maximum amount of money you can request to withdraw weekly is $2000. Amounts larger than this will be divided into portions and paid out weekly because Bella Vegas Casino hands out payouts only on Mondays and Tuesdays. We found these terms outrageous because it seems that the casino deliberately stalls payments, especially large winnings, by applying these rules.

They Offer Various Bonuses for Various Games

Bella Vegas has a welcome bonus that really makes you feel at home. They offer a 150% match for deposits up to $150. So if you place $100, you will get a $150-bonus to spend playing various featured slots. However, bear in mind that the wagering requirement for match bonuses that exceed 100% is 60x. This means you will have to bet the amount of your bonus 60 times before you can claim your winnings — $150×60=$9000

Additionally, they also devised tempting offers to promote specific slots like some of the following. If you want to try out the Realms video slot and win up to 15,000 coins, place a $20-deposit and get 30 free spins on this slot. Be careful though — try to find out more information about the WRs for this free spins bonus from the customer support since there is mixed information about these bonuses in T&Cs that we have already mentioned.

What is more, there is also a double bonus offer for ‘Gems and Jewels’ video slot that will give you 30 free spins for any sum you place on your account, or you can get 158 free spins if you deposit $79.

There is also a daily deposit bonus that will give you a 99% match for up to $197 and no cashout limit. Wagering requirements for match bonuses under 100% are 40 times your bonus. So if you’ve deposited $100 in order to get a $99 bonus, you’ll have to play your bonus trough 40 times to be able to withdraw your winnings. $99×40= $3960

Excellent Customer Support Service

Customer Support

The Bella Vegas Casino offers a toll-free phone line, email, and a live chat as their customer support options. We’ve tried out their live chat and were pleasantly surprised with a swift and clear answer to our question concerning bonus terms. We can only conclude that their support team works flawlessly.

Let’s Wrap This Up

When we weigh all the favorable features and all the flaws, we think that online gambling enthusiasts should give Bella Vegas Casino a shot. They have a user-friendly website and offer a wide range of high-quality slot games to players, even though their offer of the table games is a bit lacking.

Although there are some confusing terms related to bonuses, we are sure that the well-informed and polite customer support staff will clear things out for you.

The only thing we think is unacceptable is the long and tedious withdrawal process, so if they made an effort and sped things up, they would easily attract numerous newcomers. So consider trying out their welcome bonus right away.

Rating

Reputation: 4/5

Software and Games: 3/5

Banking Options: 4/5

Banking Times: 1/5

Support: 5/5

Bonuses: 3/5

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