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Casino Review: Slots7 Casino

May 20, 2019
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Slots7 Casino: the Ominous Newcomer

Established just a year ago, in 2018, Slots7 Casino is vying for the attention of players on the ever-growing gambling market. This online site is a part of Affiliates Moolah that claims to have millions of fans all over the globe. However, if they want to become a fierce competition, then they need to make certain changes.

For instance, the major issue that we have encountered is the discrepancy in the information they provide. If you were to check whether you could play from the USA, one page would tell you that you could. However, their Terms and Conditions section lists this country as one of their restricted.

As for the website itself, we do have to firstly mention that the owners seem to have forgotten to renew their server’s certification. Namely, once you try to access it, you’ll be hit with the message that warns you to proceed at your own risk. This, in and of itself, might not mean much, but it indicates that the operator is lazy and not willing to maintain an image of a reputable casino.

The website is rather user-friendly, and even those who are the least tech-savvy wouldn’t have any issue on it. The site oozes elegance with black color dominating the whole interface. The homepage is eye-catching due to the flashy bonuses that seem promising and enticing. There’s also an old-school vibe which we’re sure the developers wanted to guarantee. Besides, anyone can access all the sections straight from the homepage. The account can be created in only a few short steps. Additionally, everything is explained in detail on the page about the banking options as well as in the Promotions section.

License

Imagine our enthusiasm because of the casino’s newcomer status and our wishing that it ticks all the right boxes. Well, Slots7 Casino hasn’t been successful in fulfilling the most important one. We’re talking about the license, of course, or the lack of it, to be more precise. So, the site that’s moving mountains to attract as many visitors as possible doesn’t have any regulatory body to oversee it. In today’s market, this stands out like a sore thumb because of all the good things a license brings with itself.

For instance, if a player ever encounters any issues, they could try solving them by turning to the governing body. If nothing else, the license indicates that the owners were serious in their intentions to compete on the gambling market. However, it seems, these were not. The clauses of the Terms and Conditions failed to mention this “insignificant” piece of information. This was when we decided to consult their customer support hoping to get the answer.

Yet they weren’t helpful either. The answer we got was that they would pass this to the higher management and get back to us once they receive the response. This was enough to raise a red flag and indicate that the website wasn’t as straightforward as they wanted us to believe. The fact that customer service isn’t capable of answering a simple question makes us wonder how helpful they would be if a player would approach them with a real problem. If we were to conclude only from this experience, then the answer would be pretty easy to find.

The Mystery of Restricted Countries

Slots7 Casino prides itself in the fact that they’re the obvious choice of any player living in the USA. Nevertheless, they provide certain conflicting information because of which we’re not sure what to believe in. To be specific, their list of restricted countries mentions the United States. According to this page, the residents aren’t allowed to play or redeem their deposit bonus. Without checking this page, many US players would believe that they could revel in all of the promotions this casino offers.

Logically, we immediately asked customer support on live chat to explain the situation: is the USA allowed or not? Well, this didn’t get us that far. The agent only responded that we could play without any issues. However, when questioned about their “restricted countries” list, they said that everybody should just create an account and see for themselves what their options would be. And that’s when we thought that customer service exists so that any gambling enthusiasts could have someone to remove their doubts. Guess not.

Apart from this, Slots7 Casino caters to the UK market. Yet they don’t have the license from the United Kingdom Gambling Commission. It all seems shady to us.

Terms and Conditions

It might come as a surprise to some, but we managed to spot numerous questionable clauses in their Terms and Conditions. Some of them seem to have been written to work against the players which is enough to point out that the operator is looking after their best interest. In order to show you what we’re referring to, let’s go over some of them now!

The first one relates to the fact that Slots7 can close a player’s account if they deem them to be a professional. They will confiscate any winnings available on the account, but they will return the deposit. And this clause seems shady, especially because we’re not sure what would qualify someone as a professional according to them. Some players might get lucky and win a lot of money, and the casino might decide that they’re exhibiting the qualities of a professional individual:

Additionally, they can ban any player if they determine that they use certain strategies. For instance, some gamblers like to use outside bets while playing roulette. Well, this operator looks down upon them, and they will terminate anyone’s account if they continue to do so:

Although moving mountains to attract players’ attention with bonuses, Slots7 Casino fails to mention immediately that they’re non-withdrawable. According to them, their offers exist so that gamblers could enjoy their time on the website more and win some money:

Lastly, there is a maximum withdrawal limit here. It amounts to 10x of the deposit amount. With this clause, they are kind of destroying anyone’s chances of hitting it big on their site:

Games and Providers

Slots7 Casino is powered by Betsoft. This software provider works diligently in order to develop graphically advanced games. In essence, they’ve become famous because of their video slots, some of which are available on this site. However, they focus on other games as well. Admittedly, their choice of provider is clever mainly because players find slots to be the most appealing casino games. And Betsoft guarantees fair play and randomness of their games. It goes without saying that this is a must in the gambling world.

As for the actual selection of games, there are 146 of them. Frankly, this figure isn’t that staggering, in fact, we would just call it decent. Bearing in mind the assortment some of the best casinos provide, Slots7’s would pale in comparison.

Games Slots7 Casino

To start with, there are 91 slot games available. Out of all of them, Slots7 lists only 6 under their “classic slots” section. Here you’ll find such titles as Lucky Seven and Royal Reels. The remaining games are all 3D slot machines for which Betsoft is quite famous for. One of the titles that stands out is The Slotfather as many consider it as the best Betsoft creation. This is a mob-theme game that’ll surely remind you of The Godfather trilogy. Apart from this one, players can enjoy playing A Night in Paris and Charms and Clovers, among many others.

Other Games

Slots7 Casino provides table games and video poker, too. When it comes to the first category, there are 25 of them at your disposal. The most popular ones being the American and European Roulette, of course. The site caters to the lovers of Blackjack and Craps as well.

Furthermore, video poker enthusiasts can try out 28 games in this category that all seem a bit old-fashioned. Nevertheless, if they are your forte, then you can select Pyramid Jacks or Better of Five Draw Poker. On the other hand, Slots7 Casino has some interesting titles in this section, including Multihand All American.

Live Casino and Mobile Compatibility

Although live games have become an integral part of many online casinos, Slots7 is not following in their footsteps. Unfortunately, those who want to experience the atmosphere straight from the gaming floor will not find that here. Admittedly, this is a new site; thus, it might decide to incorporate this option in the foreseeable future. For now, as they haven’t, players who are craving for it will need to look elsewhere.

Moreover, those who are always on the go and want to scratch an itch can rejoice. Namely, they can access the site on their mobile devices. Slots7 Casino even boasts about this fact by using a catchphrase “Anytime, Anywhere.” So whether you’re traveling somewhere or don’t feel like turning on your computer, you could just use your phone or tablet and start the adventure.

If you are more inclined to play on your computer or laptop, that’s okay as well. For some reason, the website doesn’t offer software players could download and then play their games straight from the desktop. The only option is an instant play, right from the site. Frankly, with a missing license, this isn’t one of their biggest mistakes and can even be overlooked.

Financial Information

Before creating an account, every player should check the deposit and withdrawal options and their terms. For starters, two available currencies are USD and BTC. Also, their Banking option page goes in-depth over all the possible methods. It even answers all the important questions new players may have. However, even though it advertises BTC, the casino fails to mention it throughout this section.

In addition, in case of a win, there are certain documents that you’d need to prepare in order to withdraw the amount. We’ll go over the list of the documents you need to send:

  • ID, passports, or Social Security document
  • Bank account number with a paper that proves ownership
  • Utility bill
  • Copy of both sides of the credit or debit card which a player uses to make a deposit

With the above in mind, let’s go over all the methods.

Payment Methods

There are five payment methods you can use to make a deposit on this site. We’ll provide the full list below:

  • Visa
  • Bank Transfer
  • Mastercard
  • Neteller
  • Skrill

The transactions are free of charge, and the money will reach your account instantly. The minimum deposit sum is $30. As for the maximum, it depends as Slots7 includes some limits. For instance, there is a daily limit of $1,000. In addition, there is a weekly and monthly limit as well, with the amounts being $7,000 and $30,000 respectively. The website uses Comodo SSL certificate to ensure that all transactions are safe and secure.

Withdrawal Methods

As for withdrawal methods, the major drawback to some players would be the fact that there is a fee of $50 they might incur. This depends on the withdrawal sum and the actual processor. If you do make a withdrawal request, then don’t expect a speedy approval. Slots7 Casino has categorized their approval time in two sections — Express and Regular Acceptance. The former is aimed at those who want to withdraw $200 or less and aren’t prone to using bonuses. In this case, the casino will review the request within 3 business days.

The Regular Acceptance option is targeted at all other requests. A player would need to wait for about 10 to 15 working days to find out whether they will move forward with it or not. Besides, there are only two methods you could use here: Bank Wire and Bank Checks.

  • Bank Wire: The minimum amount is $100 while the maximum is $1,000. The casino will process a payout every 7 working days. The money will reach your account within 7 to 10 business days.
  • Bank Checks: They are subjected to bank fees. If you opt for this method, then the minimum amount you can withdraw is $200 and the maximum — $1,000. As with the above, it will take 7 to 10 working days to receive the check.

Bonuses

Bonuses Slots7 Casino

Slots7 provides different casino bonuses that some players might find appealing. Regardless of which promotion you go with, all of them are non-withdrawable. These sticky bonuses serve only to enhance your experience and will be removed once you request a withdrawal. Of course, certain wagering requirements apply, and we’ll mention the prevalent promotions below.

Before we do that, it’s crucial to mention that their Terms and Conditions for promotions had us scratching our heads. At one point we were not sure what the wagering requirement was, whether an offer had any, or which games were eligible for it. Yes, the Terms and Conditions are written so badly that you need to ask for an expert’s opinion before proceeding. This was when we had to rely on customer support that, in the end, was able to explain this better. So, let’s go over those promotions!

Deposit Bonus

Newcomers are met with a flashy advertisement of the deposit bonus. If they decide to, they can make use of a 200% promotion and get $50 free chips. As we previously mentioned, this bonus is sticky. The Terms and Conditions do not explicitly state the wagering requirement. If you were to look for yourself, you’d see that they say it depends on the deposit amount and the bonus itself.

However, customer service explained that there is a 20x playthrough which is applicable to Slots. If you want to play allowed table games and video poker with it, then the wagering requirement would be 40x. Moreover, there is a maximum cashout limit which is 10x the amount of your deposit. The minimum amount you need to deposit is $50, whereas the maximum is not stated.

VIP Exclusive Bonus

Slots7 Casino gives VIP exclusive bonuses which are comprised of three promotions. Players would receive that one which corresponds to their deposit amount. So, if they deposit $50, then the casino will give them a 150% match bonus. However, if the amount is $75, then the bonus will be 200%. Lastly, $100 will trigger a 250% bonus. All of them are non-withdrawable and don’t have a maximum cashout limit.

As for the playthrough, it’s 30x if a player uses the promotions while playing slots, scratch cards, and bonus bingo. However, if they use it for other games, then the wagering requirement is 60x.

Customer Support

Slots7 Casino has customer service which is available 24/7 which is a plus for all those who, at one point, end up being in dire need of help. You can reach the agents through live chat, toll-free phone number, and email. Yet they don’t provide any email address — only a contact form you can fill in on the actual website.

In order to establish how helpful and friendly they are, we contacted them on live chat. Unfortunately, due to our experience, we can’t exactly sing their praises. Throughout our correspondence, the agents weren’t able to answer any of our questions on the spot. The only response we would receive was that they would check with their management and then send us an email. And when we called their attention to certain discrepancies, they were sarcastic and not cooperative.

For instance, in regards to their restricted countries, they replied was that we should just play the games and see what the result would be. Because of this, it’s not that hard to see that you shouldn’t expect any assistance from their customer support.

Our Verdict

In conclusion, the gambling market has a sea of different online casinos you can choose from. With this in mind, Slots7 might not be the best choice, especially because of their lack of license. Many other US casinos offer more thrilling bonuses and provide the best customer support. So, why don’t you check them out?

  • Reputation: 2 out of 5 stars
  • Software provider/games: 3 out of 5 stars
  • Deposit and withdrawal options: 2 out of 5 stars
  • Payout period: 2 out of 5 stars
  • Customer support: 3 out of 5 stars
  • Bonuses: 3 out of 5 stars

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