| Website: | https://www.lotusasiacasino.com/ |
| Owner: | Genesys Technology N.V. |
| Onlinhttp://RedDogCasino.come Since: | 2011 |
| Trust Score: | 4.3/5.0 |
| License: | Licensed by Curaçao eGaming |
Lotus Asia Casino brings together the beauty of the Far East and a modern casino experience. In this article, we explore their game and bonus offers, as well as the dubious terms and conditions.
Lotus Asia Casino is really a mysterious online casino. They somehow manage to stay away from being blacklisted, despite (notably) dubious terms and conditions. We will now explore their offer and history in order to provide the players with all the necessary information before playing at this casino.
They have been working since 2011, under Genesys Technology N.V. and the Curaçao eGaming license. Lotus Asia Casino’s sister sites are Black Lotus and Fone Casinos. This entire family is closely associated with the Grand Prive group, known for unethical marketing practices and unresponsiveness to their players. Well, this has certainly drawn our attention from the mere beginning.Â
The web design is perhaps the best thing about the casino. The site welcomes you with a big banner with the most recent offers, often decorated with motifs from the Far East; a garden with blossoming cherries, a samurai, and the like. The colors are predominantly red and pink with a logo resembling a dragon as well, which makes the site look quite good. Also, it is fairly easy to navigate, since the list with all the site’s categories is on the left, and the list of games is immediately below the banner.Â
The countries whose citizens are not allowed to play at this casino are the United Kingdom, Australia, the Netherlands, Curaçao, South Africa, Germany, France, Hungary, and the United States.
This casino the biggest plus for me is that there bonuses don’t exclude any of brands. There Christmas in July promos are in full swing and they have alot of give aways.. I haven’t had to deal with customer service yet so that a plus. Good Luck
like its sister casinos i really enjoyed it. i know the casino well so i was very familiar with it. customer service was very prompt, and courteous. so i would play here again looking forward to the tournament tomorrow made enough loyalty points alreasy inwoot. lol any wayz i enjoyed i hope you will enjoy as well.
And bonus isn’t much but it did have it’s own mobile app that’s very responsive and seems to be a legit site just hard to win here it seems.
I am a depositor, I’ve made a few deposits and play the tournaments weekly, I have yet to withdrawl… That’s the hardest part lol leaving when you’re ahead or deciding when to cashout.. saucify slots, one of my top favorites
The software providers for Lotus Asia Casino are Saucify (former BetOnSoft), BetSoft, and Rival. As most of the readers will know of BetSoft and Rival brands, Saucify is a newbie in the online gaming community. BetSoft boasts with 3D graphics; Rival with innovative storyline slots; whereas Saucify offers progressive jackpot games and amazing reward programs. It has had a troublesome past, but during the 10 years it has been on the market, it managed to attract players with both basic and advanced game offers.
ITech Labs audits all the software at Lotus Asia Casino for fairness and randomness.
However, having 3 software providers and a library of around 220 games is a disappointing score for Lotus Asia Casino. You will find them categorized in Featured, Video Slots, Classic Slots, Table Games, Video Poker, Other Games, and an All Games sections.
Slot games are the focus at this casino, so in Video and Classic slots sections, you will find titles such as 7 Chakras, Cleopatra’s Coins, Cash Puppy, and Diamond Dare.
Table games feature the most common games — various versions of Roulette, Poker, and Blackjack.
In the Video Poker section, you will find 34 poker games, including Deuces and Joker, Deuces and Aces, and Rocket Jacks.
The Other Games section has several titles such as Keno—including Superkeno—Lucky scratch, and Berry Picker.
The live casino option isn’t available at Lotus Asia Casino.
There is a download version of the casino you can install on your PC. The site is optimized for mobile users, but no mobile download is available. Also, you can either play the demo or for real money.
Here is some important banking info in case someone decides to give these fellows money after all. Lotus Asia Casino allows the following currencies: US and Canadian Dollars, Euros, the British Pound, the Danish Krone, the Norwegian Krone, and the Swedish Krona/Kronor.
Lotus Asia allows deposits via:
Credit Card / Debit Card
EcoCard in CAD$, Euro, and GBP
NETeller in $ (USD), CAD$, Euro, and GBP
Skrill (MoneyBookers) in $ (USD), CAD$, Euro, and GBP
NETeller in $ (USD), Euro and GBP
Check Payment via Courier or Post
Direct Banking / Wire Transfer
This is a fairly limited list of payment methods, in a time when most of the casinos offer ten or more options for both deposits and withdrawals. The minimum withdrawal amount is $/€/£100, and maximum withdrawal depends on the player’s status. So, if you aren’t their VIP member or just got to the first VIP level, maximum cashout limit is $1,500/week. For the rest of the VIP members, this limit is $/kr/€/₤2500, 3500, or 5000 per week.
The minimum withdrawal limit is $/kr/€/₤100, and the minimum deposit amount is $/kr/€/₤20.
A new player can claim their welcome bonus as soon as they figure out which one they want. We managed to find three different welcome offers on various places around the site.
So, to begin with, in the “New player bonus” section of Lotus Asia Casino they say that their Welcome Lucky Packet lasts 7 days after sign up. In that period, the player will get a 75–100% match bonus and an additional 20 free spins. You may spend these on specific games, whose titles are given next to each day’s offer. Up to which amount these bonuses go is not specified. However, you can see that the total amount of bonuses for each day is $2300. The details, such as the wagering requirements or the minimum deposit needed to trigger the bonus, aren’t specified either.
So, we went to terms and conditions to check on the missing info, and there we found a completely different welcome bonus offer. It clearly says that only one deposit gets a 100% match bonus up to $/kr/€/₤500. In addition, there’s no mention of the previous Lucky Pack.
That’s when we decided to ask customer support to see what was going on here. They sent us a link towards another site, Lotus Players Club. We were more than amused to see that there is, in fact, a third welcome bonus, again completely different from the previous two. This time, the welcome pack consisted of four bonuses, awarding the first four deposits.
Again, no further explanation on WR, deposit, or win limits. So, good luck with your welcome bonus. The Almighty sitting in the management of this casino will let you know once you are ready.
And the party doesn’t stop here. As we noticed that the maximum withdrawal limits fluctuate depending on the player’s status, we assumed that there must be a VIP club. However, no VIP club was mentioned anywhere on the official site, or comp points system. We soon discovered that there actually was a loyalty club, but mentioned only on Lotus Players Club’s website.
How is a player supposed to know about this? There’s no link to it on the official Lotus Asia Casino site. It was customer support that provided us with this link, but only when we requested details about the maximum withdrawal limits and the VIP club. However, in the first place, they tried to convince us that there’s no need for worry because they would inform us of this once the time comes. Withholding crucial information from their customers is a clear sign of shady business practices.
Anyway, we somehow got there and found out that their VIP club had White, Blue, Pink, and Black Lotus levels. A player progresses through these by collecting comp points under extremely complicated terms, depending on the game you wager on and the bonus you are using. Even if someone gets the mathematics they use to grant you comp points, it is impossible to find how they can be redeemed for cash. It simply isn’t explained anywhere on these two sites.
As for the general bonus terms, we will have to practice our logic skills once more. Wagering requirements will vary depending on the bonus rate. So, it goes like this:
Also, some of the games will require different playthroughs. This is called game weighing; determining how they count WR for specific games.
There is a maximum wagering limit for active bonuses, being $/kr/€/₤0,5 per line and $/kr/€/₤8 per round. Also, in case you want multiple bonus packs, be mindful of the rule which requires you to have 0 balance from the previous bonus, if you want to get the next one.
We should also mention another shady rule from their T&C regarding conflicting and invalid bonus terms. First of all, let’s note that they admit this could happen. Furthermore, they say that in case some of the terms turn out to be void, the rest of the terms remain valid. What is this supposed to mean? If it turns out that the bonus isn’t a 100% match, wagering requirements remain 50xb? Completely confusing.
Countries lucky enough to be ineligible for Lotus Asia Casino bonuses are Albania
If someone is still interested, they do have additional daily promotions, free spins, and tournaments.
Customer support works 24/7 and is available via live chat, email, phone, and mail. Customer service is responsive, but not as helpful. They will try to do everything to avoid direct answers to tricky questions such as explaining the welcome bonus terms. They do so by asking you for your email or writing about irrelevant things. We wouldn’t expect more from this kind of casino.
Lotus Asia Casino turned out to have some of the most amusing Terms and Conditions we had the opportunity to read so far. Not only that the terms are poorly phrased, but they are often conflicting and sometimes don’t make any sense at all. Let’s take a closer look.
We all know that casinos often make terms which allow them to accept deposits from players even if you prove they were unauthorized. A good casino will block such deposits and give them back to you. However, most casinos say they will accept the deposit, but provide the possibility to change the password. Lotus Asia Casino doesn’t say anything. They only urge you to inform them as soon as possible.
As you will well notice, once you spend enough time at this casino, the mysterious manner in which they treat their customers soon becomes incredibly irritating. What’s more, there is no more mention of this issue in the rest of the text. So, basically, god holy knows what’s going to happen with your money in this case. It’s tempting to guess that it won’t get back to you.
It is a rather tricky thing when a term regulating withdrawals is phrased as poorly as the following one. It mentions discrepancies concerning the funds, which may affect the withdrawals. By discrepancy, they mean a potential difference between the deposit amount you think you have and the amount they have on their gaming server. Of course, they will consider their information valid rather than the info that stands on your account. What if their gaming server is wrong? Again, everything depends on the will of the Almighty and leaves lots of room for the casino to invent problems and void winnings.
Furthermore, it often happens that conversion fees apply where deposits or withdrawals change currencies. But to void a winning because a European deposited in dollars seems like another ridiculous excuse to rip off players.
Are you still with me? There’s more. Another thing that’s not shady but simply ridiculous. They declare that disagreement with their bonus terms and conditions is considered a Promotion abuse. Why put this in such a totalitarian way? If a player doesn’t like the rules, they simply won’t play. Why regulate disagreement as abuse? Is it maybe because it gives a convenient excuse to discredit complaining players and declare their winnings void?
The next thing we point out here is the rule that the casino isn’t responsible for damaged and illegible or incomplete prize claims. How a prize claim can be lost by a player still remains a mystery to us, even after discussing it with Justin on live chat.
One of the most frequent predatory terms among online casinos is the one regulating dormancy. It is ok to delete an account if a player doesn’t log in for six months. It is clear that they don’t want to play anymore. However, forfeiting the entire balance is not ok. That money isn’t theirs, and they should deliver it to the account owners. Besides, a period of six months isn’t that long a period, because some casinos wait for their customers for 18 months or even more.
There’s another term, regulating withdrawals of players who have never deposited. There it says that any winnings from bonuses, free spins, and comp points may be withdrawn only after the player deposits for the first time. Free spins are alright, but I wonder how is it possible to have comp points if you have never deposited?!
However, our favorite is the rule found in the banking section on their site. There they give their players some friendly advice on how to successfully deposit and withdraw funds. And there you can find tips like, there’s “not much need” to withdraw all your winnings at the end of the day or try to deposit in “odd” amounts; deposit $29,43 instead of $30?! What kind of deposit recommendation is that?
Their definition of bonus abuser is also amusing. In case you wager minimum amounts, claim the bonus and then withdraw “as soon as possible,” they will treat you as a bonus abuser.Â
So, you better take care of time, because it flows unevenly at Lotus Asia Casino when you claim bonuses and withdraw. As we’ve seen, there’s no need to rush when you withdraw, because they might forfeit your bonus and declare you as bonus abuser. But, when you claim bonuses you better hurry up if you don’t want them voided. Just accept it: Lotus Asia Casino wishes to be the master of your money as well of your time.
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Now we will answer the frequently asked questions about Red Dog Casino. This way, we will make it easier for you to find the answers that interest you.
Lotus Asia Casino was founded in 2011
Genesys Technology N.V. is the owner of Lotus Asia Casino.
